Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Galaxy A16
on November 10, 2025
Posted by: Phonegirl
[This review was collected as part of a promotion.] It's all right it's just cute so I can get with you pay for basically
Value
3
Response from Samsung USBy R&R, November 10, 2025
Hiya Phonegirl,
Thank you for sharing your review of the Galaxy A16 5G. The A series is recognized for its productivity power, multitasking, and immersive cinematic display, which many users enjoy for work and entertainment. Your feedback regarding performance is meaningful — insights from Galaxy A series owners help shape future updates, improvements, and optimizations across the Galaxy lineup. We thank you for your review. We appreciate your time and your role in the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your review of the Galaxy A16 5G. The A series is recognized for its productivity power, multitasking, and immersive cinematic display, which many users enjoy for work and entertainment. Your feedback regarding performance is meaningful — insights from Galaxy A series owners help shape future updates, improvements, and optimizations across the Galaxy lineup. We thank you for your review. We appreciate your time and your role in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone ever
on November 10, 2025
Posted by: KingJay33
[This review was collected as part of a promotion.] The Samsung phone is very helpful in my everyday life. There's a Samsung Wallet. I use this up the phone for gaming streaming work and everyday life.
I would recommend this product to everyone. Easy to use, easy to learn.
I would recommend this product to everyone. Easy to use, easy to learn.
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hey there KingJay33,
Thank you for reaching out and sharing your experience with the Galaxy A16 5G. Created for ease of use, the Galaxy A16 5G offers a good balance of power and efficiency for daily activities, and your feedback highlights this. The Samsung Wallet provides a simple way to pay without needing your physical card, making it a handy feature. We value your recommendation and appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with the Galaxy A16 5G. Created for ease of use, the Galaxy A16 5G offers a good balance of power and efficiency for daily activities, and your feedback highlights this. The Samsung Wallet provides a simple way to pay without needing your physical card, making it a handy feature. We value your recommendation and appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
great size
on November 10, 2025
Posted by: Wholesome44yrold
[This review was collected as part of a promotion.] I have 2 issues; one is the screen shrinks sometimes and I can't know how to make it big again. Frustrating when I can't see. And the other is the quick tab. It brings my wallet up when I unlock my phone. I don't want that at all.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello there Wholesome44yrold,
Thank you for sharing your experience with the Galaxy A16 5G. Its compact size makes it easy to handle, and it’s great to hear that it works well for you. Your note about the display resizing and quick panel interaction offers valuable insight into your daily device use. You can customize the side button to perform various tasks, such as one-click or double-tap functions. If the side button accidentally activates Bixby, you can remap it for different actions by going to Settings > Advanced Features > Side Button. More details on customizing the side button are available via the link below. You can also adjust your display settings; additional information about display customization is linked below. Your feedback helps improve the user experience, and we appreciate your input. Thanks for choosing Samsung.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A16 5G. Its compact size makes it easy to handle, and it’s great to hear that it works well for you. Your note about the display resizing and quick panel interaction offers valuable insight into your daily device use. You can customize the side button to perform various tasks, such as one-click or double-tap functions. If the side button accidentally activates Bixby, you can remap it for different actions by going to Settings > Advanced Features > Side Button. More details on customizing the side button are available via the link below. You can also adjust your display settings; additional information about display customization is linked below. Your feedback helps improve the user experience, and we appreciate your input. Thanks for choosing Samsung.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect size.
on November 10, 2025
Posted by: Amft1976
[This review was collected as part of a promotion.] This phone is perfect sized and very clear.
I watch videos and movies and the picture is vivid and comes to life.
I love Galaxy AI , it is a cool feature!
I watch videos and movies and the picture is vivid and comes to life.
I love Galaxy AI , it is a cool feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is the product for the simple man.
on November 10, 2025
Posted by: Flipflop
[This review was collected as part of a promotion.] This is perfect for the not so tech savvy man. If your like me and need a straight r forward device with no complicated features this is it. Now its even easier with "Galaxy AI" to help with any questions you might have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its really amazing phone.
on November 10, 2025
Posted by: qasim12u
[This review was collected as part of a promotion.] To much fast and soft in the using time. Also available ram 4 6 and 8 gb also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for a cheaper Samsung
on November 10, 2025
Posted by: EnergyExchange
[This review was collected as part of a promotion.] Does everything your typical samsung does, just a little slower processor. Would definitely buy again
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hi EnergyExchange,
Thanks for sharing such a well-balanced and helpful review of the Galaxy A16. You highlighted its familiar Galaxy experience: smooth navigation, easy setup, and reliable features, all with better performance. This matches what many users want in the Galaxy A16 5G device that feels trustworthy and familiar. Your willingness to choose it again really shows how well it meets your daily needs. Your review offers helpful insights for other shoppers, especially about messaging, social apps, and everyday use. We’re thankful to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing such a well-balanced and helpful review of the Galaxy A16. You highlighted its familiar Galaxy experience: smooth navigation, easy setup, and reliable features, all with better performance. This matches what many users want in the Galaxy A16 5G device that feels trustworthy and familiar. Your willingness to choose it again really shows how well it meets your daily needs. Your review offers helpful insights for other shoppers, especially about messaging, social apps, and everyday use. We’re thankful to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on November 10, 2025
Posted by: Kdubbya
[This review was collected as part of a promotion.] I am kinda dissapointed with the device and will not buy another
Value
4
Response from Samsung USBy R&R, November 13, 2025
Ahoy Kdubbya,
Thanks for sharing your thoughts on the Galaxy A16 5G. You pointed out that some parts of your experience didn’t fully meet expectations, and we value your perspective. The A16 5G focuses on essential performance, a clear display, and the latest smart features to support daily tasks like communication, streaming, and mobility — making it a dependable choice for users. Your feedback helps identify which features matter most to you and provides other users with insights into real-world use. We appreciate you taking the time to share your experience and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing your thoughts on the Galaxy A16 5G. You pointed out that some parts of your experience didn’t fully meet expectations, and we value your perspective. The A16 5G focuses on essential performance, a clear display, and the latest smart features to support daily tasks like communication, streaming, and mobility — making it a dependable choice for users. Your feedback helps identify which features matter most to you and provides other users with insights into real-world use. We appreciate you taking the time to share your experience and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US