Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Solid Budget 5G with Great Battery Life Everyday
on November 9, 2025
Posted by: Smooths12
[This review was collected as part of a promotion.] The Galaxy A16 5G aims to deliver reliable, everyday performance at a budget-friendly price point. With 5G connectivity, a large display, and all-day battery life, it’s pitched as a practical choice for those who want a capable phone without flagship costs.
Design and Display
Build: Practical, lightweight plastic chassis with a comfortable grip. The design isn’t flashy, but it feels sturdy for day-to-day use.
Display: A generous 6.5–6.6-inch display with a high-contrast panel typical of Samsung’s mid-range line. Expect Full HD+ resolution, good color reproduction, and solid outdoor readability; peak brightness is adequate for most lighting conditions, though not class-leading.
Notch/Camera hole: A modern selfie cutout or punch-hole design that remains unobtrusive during regular use.
Build: Practical, lightweight plastic chassis with a comfortable grip. The design isn’t flashy, but it feels sturdy for day-to-day use.
Display: A generous 6.5–6.6-inch display with a high-contrast panel typical of Samsung’s mid-range line. Expect Full HD+ resolution, good color reproduction, and solid outdoor readability; peak brightness is adequate for most lighting conditions, though not class-leading.
Notch/Camera hole: A modern selfie cutout or punch-hole design that remains unobtrusive during regular use.
Performance and Software
Processor: A mid-range SoC optimized for efficiency and everyday tasks. It handles social media, streaming, and light gaming smoothly, though it isn’t a powerhouse for graphics-intensive titles.Expect a clean, feature-rich experience with useful Samsung apps, long-term software support for a budget device, and a mix of pre-installed apps. Software updates are generally decent for a device in this tier.Solid daylight performance with good detail and accurate colors for the class.
Portrait/ultra-wide: Useful for everyday moments, but low-light performance and edge detail aren’t extraordinary.
Selfie camera: Adequate for video calls and social sharing under good lighting.
Processor: A mid-range SoC optimized for efficiency and everyday tasks. It handles social media, streaming, and light gaming smoothly, though it isn’t a powerhouse for graphics-intensive titles.Expect a clean, feature-rich experience with useful Samsung apps, long-term software support for a budget device, and a mix of pre-installed apps. Software updates are generally decent for a device in this tier.Solid daylight performance with good detail and accurate colors for the class.
Portrait/ultra-wide: Useful for everyday moments, but low-light performance and edge detail aren’t extraordinary.
Selfie camera: Adequate for video calls and social sharing under good lighting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great smartphone for the price!
on November 9, 2025
Posted by: PhnCellie
[This review was collected as part of a promotion.] The camera is great on my A16 5G and it has quite a bit of features for an affordable option. I'm not happy with all of it though, and I think they need to streamline their apps. Samsung has 15 apps for maybe 5 things and that's just too much.
Value
3
Response from Samsung USBy R&R, November 10, 2025
Hola PhnCellie,
Thank you for reviewing the Galaxy A16 5G. We're glad the camera and features meet your expectations. It’s wonderful to hear you find it easy to use for social media, photos, and daily tasks. We appreciate your feedback on the app layout and streamlining, and we’re always working to make the Galaxy experience more seamless and intuitive. We’re pleased you recognize the strengths of the A16 5G, and we thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for reviewing the Galaxy A16 5G. We're glad the camera and features meet your expectations. It’s wonderful to hear you find it easy to use for social media, photos, and daily tasks. We appreciate your feedback on the app layout and streamlining, and we’re always working to make the Galaxy experience more seamless and intuitive. We’re pleased you recognize the strengths of the A16 5G, and we thank you for being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is very nice and good 👍!
on November 9, 2025
Posted by: Iceman420Iceman
[This review was collected as part of a promotion.] I love this phone great for games and movies 🎬 !!!!!!!!!!!!!!@!
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello there,
Thanks for sharing your excitement about the Galaxy A16 5G! It’s awesome to hear how much you enjoy your device for gaming and watching movies. The big display and smooth performance really stand out during those activities. Your enthusiasm shows, and it’s always fun to hear when a device perfectly matches someone’s vibe. Vibe check: passed! We’re grateful you chose Samsung as your go-to brand.
-Ty
Samsung Support
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Thanks for sharing your excitement about the Galaxy A16 5G! It’s awesome to hear how much you enjoy your device for gaming and watching movies. The big display and smooth performance really stand out during those activities. Your enthusiasm shows, and it’s always fun to hear when a device perfectly matches someone’s vibe. Vibe check: passed! We’re grateful you chose Samsung as your go-to brand.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Budget Phone Just Got Better
on November 9, 2025
Posted by: JahorNah
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G redefines the budget segment by offering a fantastic "Galaxy experience" at an accessible price point. Its standout feature is the vibrant 6.7-inch Full HD+ Super AMOLED display with a fluid 90Hz refresh rate, providing visual quality typically reserved for pricier models. Setting a new standard for longevity, Samsung commits to an incredible six years of security updates and multiple OS upgrades, making the A16 exceptionally future-proof. Crucially, it brings flagship intelligence to the masses with essential Galaxy AI features like Circle to Search with Google, allowing instant lookups by simply circling anything on screen, and Voice Focus for crystal-clear calls. Powering this robust experience is a massive 5000 mAh battery, easily lasting over a full day, complemented by 25W Super Fast Charging. Finally, the capable 50MP main camera system ensures reliable, high-quality photos for everyday life, cementing the A16 5G as the definition of awesome value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality!
on November 9, 2025
Posted by: Wikid1
[This review was collected as part of a promotion.] I use my Galaxy as my camera, phone, planner, map etc. I've always preferred Samsung above other brands, I find them easier to use and it seems like they always have the best options for the money. The cameras are phenomenal this far, and we are just getting the hang of Galaxy AI. I'm excited to continue experimenting with my new device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is pretty slow
on November 9, 2025
Posted by: Metamcgee
[This review was collected as part of a promotion.] Like it is very slow for some reason I dont have very many apps on it and I hardly use it because of that reason I have 2 other phones in use instead
Value
2
Response from Samsung USBy R&R, November 10, 2025
Hello Metamcgee,
Thank you for sharing your thoughts on the Galaxy A16 5G. We value hearing how devices perform in real-world scenarios. While the A16 5G features a fast processor and plenty of memory for daily use, performance can vary based on usage habits, app behavior, and settings. If your device feels slower than usual, a quick optimization might help. The Quick Optimization feature improves performance by identifying apps that drain battery, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, select Device care, tap Optimize now, then Done. You can find more tips in the online article linked below on keeping your device running smoothly and managing multiple apps. We’re glad you’re part of the Samsung family and hope to help you make the most of your device. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A16 5G. We value hearing how devices perform in real-world scenarios. While the A16 5G features a fast processor and plenty of memory for daily use, performance can vary based on usage habits, app behavior, and settings. If your device feels slower than usual, a quick optimization might help. The Quick Optimization feature improves performance by identifying apps that drain battery, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple: go to Settings, select Device care, tap Optimize now, then Done. You can find more tips in the online article linked below on keeping your device running smoothly and managing multiple apps. We’re glad you’re part of the Samsung family and hope to help you make the most of your device. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The A series
on November 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the A series Galaxy phones I started with an A13 and move up with every upgrade. The A16 is amazing my favorite so far. I use mine for gaming, school, streaming, work, and personal use
It is amazing having a phone that I can use for everything so I dont have to have multiple devices lugging g them around and taking a chance of forgetting one or forgetting to charge something. It has amazing fadt charging capabilities and the battery last great for gaming and having to be online for school for several hours or watching videos. I dont have to worry about it dying in the middle of a video chat session or in the middle of a class or game. The size of it is great too it's not too long or too wide I have small hands an can use it one handed mode. The screen is big enough to read with out having to change the text size or use the high contrast option, great to have that option though. Nothing bad to say about this phone at all.
It is amazing having a phone that I can use for everything so I dont have to have multiple devices lugging g them around and taking a chance of forgetting one or forgetting to charge something. It has amazing fadt charging capabilities and the battery last great for gaming and having to be online for school for several hours or watching videos. I dont have to worry about it dying in the middle of a video chat session or in the middle of a class or game. The size of it is great too it's not too long or too wide I have small hands an can use it one handed mode. The screen is big enough to read with out having to change the text size or use the high contrast option, great to have that option though. Nothing bad to say about this phone at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on November 10, 2025
Posted by: Chyee
from Las cruces nm
Expertise:Intermediate
This phone is amazing the memory the camera is so vivid aaamd clear the fast performance and the easy access i love this phone i can do so much with it and im a diesel mechanic it has been durable and the apps to process data for truck diagnostics amazing never slowed down fast charging battery and the screen is a perfect size my service is great amd connection to others with the Bluetooth or smart things connect easy and fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US