Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love my Galaxy A165G
on November 8, 2025
Posted by: Shopper1
[This review was collected as part of a promotion.] This draft review covers the A16's core strengths (display, battery) and weaknesses (performance, low-light camera), and specifically highlights how the integration of Galaxy AI, which is backed by Gemini AI, enhances the phone's functionality and longevity.
Let me know if you'd like me to focus on a specific feature, like the camera or the AI tools, in more detail!Mobile streaming is highly optimized for the latest phone displays (large, high-resolution, 120Hz adaptive refresh rates). Competition among services revolves around content quality, offline access, and unique viewing featuresKey Mobile Trend: The rise of Live TV services (like YouTube TV and Hulu + Live TV) has led to new features like Multi-View on mobile devices, allowing users to watch multiple live sports games or news feeds simultaneously.
3. Storage Capacity and Technology
The demand for massive local storage is driven directly by the advancement of AI camera features (which generate larger file sizes like 200MP photos and 8K video) and the popularity of high-definition streaming downloads.
Let me know if you'd like me to focus on a specific feature, like the camera or the AI tools, in more detail!Mobile streaming is highly optimized for the latest phone displays (large, high-resolution, 120Hz adaptive refresh rates). Competition among services revolves around content quality, offline access, and unique viewing featuresKey Mobile Trend: The rise of Live TV services (like YouTube TV and Hulu + Live TV) has led to new features like Multi-View on mobile devices, allowing users to watch multiple live sports games or news feeds simultaneously.
3. Storage Capacity and Technology
The demand for massive local storage is driven directly by the advancement of AI camera features (which generate larger file sizes like 200MP photos and 8K video) and the popularity of high-definition streaming downloads.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
the A16 5g is god for a second phone
on November 8, 2025
Posted by: Alf101198
[This review was collected as part of a promotion.] The A16 5g is a little slow to me but is perfect for a work phone or second phone great ford my parents its not hard to use y to easy
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hello Alf101198,
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to know you find it perfect as a work or secondary device, especially for family members who want something simple and easy to navigate. Your description highlights exactly the kind of everyday usability the A-series is designed for. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to know you find it perfect as a work or secondary device, especially for family members who want something simple and easy to navigate. Your description highlights exactly the kind of everyday usability the A-series is designed for. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Honestly all around decent phone for the most part
on November 8, 2025
Posted by: KK1187
[This review was collected as part of a promotion.] All in all?
Decently well psometimes sometimes your freezes up , has an exceedingly well battery life and plenty of memory
Decently well psometimes sometimes your freezes up , has an exceedingly well battery life and plenty of memory
Value
3
Response from Samsung USBy R&R, November 10, 2025
Ahoy KK1187,
Thanks for your positive review of the Galaxy A16 5G. We're happy to hear you’re pleased with its long-lasting battery and ample storage, key features of the A-Series. Performance may vary depending on app use or background activity, but the A16 5G includes Device Manager tools to keep everything running smoothly. You can boost speed even more by closing background apps or using Device Care for optimization. For additional tips on maintaining your device's performance, visit the link below. We’re glad the Galaxy A16 5G is part of your daily life. Thanks for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thanks for your positive review of the Galaxy A16 5G. We're happy to hear you’re pleased with its long-lasting battery and ample storage, key features of the A-Series. Performance may vary depending on app use or background activity, but the A16 5G includes Device Manager tools to keep everything running smoothly. You can boost speed even more by closing background apps or using Device Care for optimization. For additional tips on maintaining your device's performance, visit the link below. We’re glad the Galaxy A16 5G is part of your daily life. Thanks for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is well worth the price..
on November 8, 2025
Posted by: Tsmaker
[This review was collected as part of a promotion.] I absolutely love my A16. Cheap and durable. Fast speeds and great camera. The Galexy AI is new and innovative and im trying to get use to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features taken pics
on November 8, 2025
Posted by: Yofavbigmama
[This review was collected as part of a promotion.] When I used galaxy AI I like to see myself in different places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Is easy to use but slow and lags
on November 8, 2025
Posted by: Magnum51
[This review was collected as part of a promotion.] Firstly is the samsung galaxy's have had a few of the other s series and I have loved them all and the ai worked great and it was nice to use my only one thing that I can complain about the a series is slow and it lagging freezing up once in a while but still better than anything else I have seen and I will not have anything but a samsung in my opinion 😀
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on November 8, 2025
Posted by: Duke720
[This review was collected as part of a promotion.] I use my phone for work and just social media activities. Basically feel like the opportunity to win this would benefit my entire family. I would be very grateful as well because things like this never happen.
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hola Duke720,
Thanks for sharing your thoughts on your Galaxy A16 5G. It’s designed to deliver reliable performance for everyday use, and we’re happy to hear it keeps you productive and entertained. We hope you keep discovering all the things your Galaxy A16 5G can do! Thanks for your review, and thank you for being Samsung strong!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing your thoughts on your Galaxy A16 5G. It’s designed to deliver reliable performance for everyday use, and we’re happy to hear it keeps you productive and entertained. We hope you keep discovering all the things your Galaxy A16 5G can do! Thanks for your review, and thank you for being Samsung strong!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device with affordable price!
on November 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have Galaxy S23 Ultra, S24 Ultra and A16. All are great. Almost everything I can do with the S series I can do with A16 as well. But the cameras are not comparable.
The A16 connects with other samsung devices very well and I usually use its AI screen.
The A16 connects with other samsung devices very well and I usually use its AI screen.
Value
5
Written by a customer while visiting Samsung US