Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,180 Reviews)
Open Ratings Snapshot
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
40 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Amazing phone
on November 6, 2025
Posted by: Shepherd
[This review was collected as part of a promotion.] I use it for everything it's an amazing phone I would recommend it to everyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ALL mine
on November 6, 2025
Posted by: TaStee
[This review was collected as part of a promotion.] I like to use my phone for social media. I also play multiple games and listen to music and watch my movie apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great features
on November 6, 2025
Posted by: Masterbeast
[This review was collected as part of a promotion.] I use for personal and it's awesome and quick. Great camera aswell.
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 7, 2025
Hey there Masterbeast,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how well it supports your daily routines, with fast performance and a clear camera that captures moments vividly. We hope switching between apps and taking photos is seamless for you, and your feedback emphasizes the device's suitability for everyday use and personal content creation. We appreciate your choice of Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the fastest for cheap.
on November 7, 2025
Posted by: Seakth
[This review was collected as part of a promotion.] I love working with all the avaliable apps and accessories offered through Samsung. I've been with Android and Samsung team since I could walk it feels like.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on November 7, 2025
Posted by: Dinky72
[This review was collected as part of a promotion.] Great feature, camera & so many useful options! I love this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has the best features
on November 7, 2025
Posted by: Lissa90
[This review was collected as part of a promotion.] I use my Samsung galaxy A16 5G for everything almost i use it for putting in applications, shopping,social media,photography and much more! Having this device is very essential in my day to day life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy a16 5g
on November 7, 2025
Posted by: RealbutterOne
[This review was collected as part of a promotion.] I absolutely love this phone for multiple reasons! The tap to pay functionality is amazing especially with the new installment payments using Samsung wallet. This phone has more memory than I know what to do with or need which I love because I'm constantly downloading new apps and playing games daily. Amazing resolution on pictures plus the aforementioned storage! Between work and personal use, I couldn't ask for a better, more affordable phone! Also if you have Samsung products to pair with it, the list of things it can do is infinite. With AI as well, I love how things are easier to search for especially when I'm having trouble searching for exactly what I want. It's like AI knows me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall I like the phone,it's fragile though d
on November 7, 2025
Posted by: Blackmoses
[This review was collected as part of a promotion.] I really don't understand all that the AI does, im gonna do some research and learn more about it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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