Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
It's durable and fast
on November 1, 2025
Posted by: Ochie1
[This review was collected as part of a promotion.] Samsung Galaxy phones are strong and durable. It has a good battery life, that can last a full day when fully charged. Easy to operate,fast connections. Large internal storage and option for additional storage (SD card) slot.The RAM is big enough for fast and smooth running system. Light and handy,doesn't require additional container.
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hey Ochie1,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that the fast performance, long-lasting battery, and storage flexibility are making a difference in your daily use. Many users appreciate how smoothly the RAM keeps everything running, especially when multitasking. We appreciate you taking the time to share your thoughts. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that the fast performance, long-lasting battery, and storage flexibility are making a difference in your daily use. Many users appreciate how smoothly the RAM keeps everything running, especially when multitasking. We appreciate you taking the time to share your thoughts. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Affordable with all features I need
on November 1, 2025
Posted by: TerritheB
[This review was collected as part of a promotion.] I use my phone for a calendar, phone calls, internet browsing, social media, playing music, texting and streaming services.
I do not know what Galaxy AI does or if I even use it.
It does everything I need it to do at an affordable price.
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hey there TerritheB
We're excited that your Galaxy A16 5G is functioning well in essential areas! Whether for work or leisure, it’s built to keep pace. Even though this device hasn't yet received the complete Galaxy AI rollout, it still offers numerous smart features to improve your experience. Thank you for being part of the Galaxy community. Driven by innovation, we appreciate your choice of Samsung.
-Ty
Samsung Support
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We're excited that your Galaxy A16 5G is functioning well in essential areas! Whether for work or leisure, it’s built to keep pace. Even though this device hasn't yet received the complete Galaxy AI rollout, it still offers numerous smart features to improve your experience. Thank you for being part of the Galaxy community. Driven by innovation, we appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
The product has a battery that is weak.
on November 1, 2025
Posted by: Dmc8813
[This review was collected as part of a promotion.] The batteries on the Samsung devices are absolute garbage can. One of the worst phone batteries I've ever seen in my entire life hope you don't need to do anything at all. When your phone because it will be dead.
Value
3
Response from Samsung USBy R&R, November 3, 2025
Hi there Dmc8813,
Thank you for your feedback on the Galaxy A16 5G. We understand that battery life is essential for your daily routines, and a reliable battery can greatly impact your day. To improve your battery life, navigate to Settings > Battery & Device Care > Battery and turn on Power Saving mode, which helps your device last longer on a single charge. You can also keep track of battery usage in the Device Care menu to see the estimated remaining battery based on recent activity. Additionally, to see how much battery different apps use, open Settings, go to Battery, and tap it; your battery usage will be displayed in the center. Tap View details to see information on app usage, Screen on time, and Screen off time, which can help identify apps that drain your battery. There are many other ways to extend your device’s battery life—please see the linked article for more tips. We appreciate your review and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy A16 5G. We understand that battery life is essential for your daily routines, and a reliable battery can greatly impact your day. To improve your battery life, navigate to Settings > Battery & Device Care > Battery and turn on Power Saving mode, which helps your device last longer on a single charge. You can also keep track of battery usage in the Device Care menu to see the estimated remaining battery based on recent activity. Additionally, to see how much battery different apps use, open Settings, go to Battery, and tap it; your battery usage will be displayed in the center. Tap View details to see information on app usage, Screen on time, and Screen off time, which can help identify apps that drain your battery. There are many other ways to extend your device’s battery life—please see the linked article for more tips. We appreciate your review and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy a16
on November 2, 2025
Posted by: Babesmokezalot94
[This review was collected as part of a promotion.] I am very impressed with the battery life on this device; it truly exceeds all my previous experiences. The camera captures images with remarkable clarity and vibrant colors. Photos taken are consistently crisp and bright, making every shot a delight. It's a pleasure to use a phone that performs so exceptionally well in these key areas. I am thoroughly satisfied with this mobile. And the galaxy AI is remarkably smart and
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hi there,
You’ve made our day! The Galaxy A16 5G continues to bring innovation to your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here—thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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You’ve made our day! The Galaxy A16 5G continues to bring innovation to your hand, and hearing how much you enjoy it means a lot. Thanks for being part of something great. Smarter living starts here—thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like how clean and clear my camera pictures are
on November 2, 2025
Posted by: Hossoneofakind
[This review was collected as part of a promotion.] Easy to navigate around the phone and watching TV is all some
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has a lot of great features
on November 2, 2025
Posted by: MzNeenee2u
[This review was collected as part of a promotion.] I needed a new phone the upgrade was nice holds a lot of memory and was easy to setup not big on phones but this was a nice device
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hey there,
Hi there, thank you for reviewing the Galaxy A16 5G. Whether it’s the speed, camera, or sleek design, you deserve technology that keeps pace. Storage has been improved, allowing you to transfer photos and videos to Samsung Cloud or an SD card to free up space and enhance performance. We appreciate your feedback and are happy to have you as part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Hi there, thank you for reviewing the Galaxy A16 5G. Whether it’s the speed, camera, or sleek design, you deserve technology that keeps pace. Storage has been improved, allowing you to transfer photos and videos to Samsung Cloud or an SD card to free up space and enhance performance. We appreciate your feedback and are happy to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast with lots of storage
on November 2, 2025
Posted by: LovedaOcean
[This review was collected as part of a promotion.] I use for everything Including Galaxy AI. I absolutely love the corky responses
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hello LovedaOcean,
We love hearing this! The Galaxy A16 5G is built with your lifestyle in mind, and knowing it's working well for you makes us feel proud. Although this device doesn’t have the complete Galaxy AI rollout, it still includes many intelligent features to improve your experience. Features like Gemini and Google Assistant information are easily accessible whenever you need them. We appreciate your feedback and thank you for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G is built with your lifestyle in mind, and knowing it's working well for you makes us feel proud. Although this device doesn’t have the complete Galaxy AI rollout, it still includes many intelligent features to improve your experience. Features like Gemini and Google Assistant information are easily accessible whenever you need them. We appreciate your feedback and thank you for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Direct easy simple navigation for efficiency
on November 3, 2025
Posted by: Kelbelair
[This review was collected as part of a promotion.] I use my device for everything from messages phone calls social media emails filing court documents and for my driving 🚗 gig.
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hey there Kelbelair,
We’re excited to see the Galaxy A16 5G meeting your expectations. Whether it’s for productivity or entertainment, it’s designed to do it all—beautifully. Thanks for your review. Seamless. Smart. Samsung.
-Ty
Samsung Support
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We’re excited to see the Galaxy A16 5G meeting your expectations. Whether it’s for productivity or entertainment, it’s designed to do it all—beautifully. Thanks for your review. Seamless. Smart. Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US