Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is awesome
on October 31, 2025
Posted by: Lefty63
[This review was collected as part of a promotion.] My Galexy is the best,easy to use and never a problem. I recommend them to anyone.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey there,
We’re excited to hear that you’re enjoying the Galaxy A16 5G! Ease of use is a key reason why the A16 5G is so popular. Clear navigation, reliable performance, and features designed for everyday life make it a great choice. We appreciate your glowing review, and thank you for choosing Samsung.
-Ty
Samsung Support
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We’re excited to hear that you’re enjoying the Galaxy A16 5G! Ease of use is a key reason why the A16 5G is so popular. Clear navigation, reliable performance, and features designed for everyday life make it a great choice. We appreciate your glowing review, and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 SMART PHONE IS SO GREAT.
on October 31, 2025
Posted by: Bra2man
[This review was collected as part of a promotion.] I live my new galaxy a16 smartphone is is one of the best I had in a while. Also the ai features on here are absolutely amazing. It is so fast and it very furious too. lol p.s. thanks Samsung fir having such great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features
on October 31, 2025
Posted by: DtownNUZ
[This review was collected as part of a promotion.] I like that when ever I need help AI is there and can help me out with just about everything I also love the camera and screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great feautures
on October 31, 2025
Posted by: Sarah0311
[This review was collected as part of a promotion.] This galaxy has been great so far. It does run slow occasionally but it let's me know when my phone needs to restart so that it can be back up to speed. It also has many galaxy AI features that are pretty awesome and handy!
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hello Sarah0311,
We’re glad to hear that the Galaxy A16 5G offers impressive features and that the smart, intuitive tools are helpful in your daily life. The restart prompt is intended to refresh performance, helping the phone stay responsive when using multiple apps or after extended use. It notifies you when it’s time for a quick system restart to keep your device running smoothly. Thank you for your review, and we're happy to have you as part of the Samsung community.
-Ty
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We’re glad to hear that the Galaxy A16 5G offers impressive features and that the smart, intuitive tools are helpful in your daily life. The restart prompt is intended to refresh performance, helping the phone stay responsive when using multiple apps or after extended use. It notifies you when it’s time for a quick system restart to keep your device running smoothly. Thank you for your review, and we're happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung phone is awesome.
on October 31, 2025
Posted by: Linalove
[This review was collected as part of a promotion.] So i use My samsung device for a lot of things, because because there's so many things that it can just do and so many things about it that I love is the fact that Samsung's have Galaxy's have themes that you can download and it changes the theme to everything and they're so super cute. And most of them free also I use my device to plan ahead. Check the weather. Do research, listen to music for motivation and even as an artist using Gemini, AI is a wonderful asset to have when creating art and coming up with ideas for it.\n This phone also holds a lot more memory than the other one models. And\n I haven't had any problems with glitches or being slow. Also, that seems like the battery lifetime quite a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great service wonderful features
on October 31, 2025
Posted by: Lvemya16
[This review was collected as part of a promotion.] I. Would recommend this phone for all its great fkr all ages easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone . U can do so much with it .
on October 31, 2025
Posted by: KASHMORE86
[This review was collected as part of a promotion.] I love the way u can personalize it and make it your own . The way u can change the color of the screen when your getting a notification is great . I love how you can make the camera flash when your getting a phone call . I wear bug purses and sometimes it's hard to find my phone but Samsung made it a lot easier to find my phone when it's ringing .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not soothe.
on October 31, 2025
Posted by: Wiiliam
[This review was collected as part of a promotion.] Galaxy AI is good, however, phone operated so slow.
Value
3
Response from Samsung USBy R&R, November 3, 2025
Good day William,
Thank you for sharing your feedback on the Galaxy A16 5G. Your device features helpful tools like Device Care to keep it running smoothly. You can quickly optimize your device in Settings to free memory and improve speed. The Quick Optimization feature helps by identifying apps that use too much battery, clearing unnecessary memory, removing unneeded files, scanning for malware, and shutting down background apps. Optimizing your phone is simple and fast: go to Settings, select Device Care, tap 'Optimize now,' and then tap 'Done.' For more tips on maintaining your device, please check the link below. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy A16 5G. Your device features helpful tools like Device Care to keep it running smoothly. You can quickly optimize your device in Settings to free memory and improve speed. The Quick Optimization feature helps by identifying apps that use too much battery, clearing unnecessary memory, removing unneeded files, scanning for malware, and shutting down background apps. Optimizing your phone is simple and fast: go to Settings, select Device Care, tap 'Optimize now,' and then tap 'Done.' For more tips on maintaining your device, please check the link below. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US