Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,180 Reviews)
Open Ratings Snapshot
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
40 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Best quality.
on November 5, 2025
Posted by: LoveWolf22
[This review was collected as part of a promotion.] I love it so much it had everything I ever wanted in a phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it so much for all my needs
on November 5, 2025
Posted by: Kennymet
[This review was collected as part of a promotion.] Does it all and easily to use for everything you have to get done
Value
4 out of 5
4
Response from Samsung USBy R&RNovember 25, 2025
Hi there Kennymet,

It’s great to hear how your Galaxy A16 5G fits so easily into your routine. With its reliable 5G speed, sleek design, and Galaxy AI tools, it’s designed to make every task simple and smooth. We’re happy it’s meeting your needs and keeping everything running smoothly from work to leisure. Thank you for making Samsung your go to choice.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A16
on November 6, 2025
Posted by: MsCottoncandy
[This review was collected as part of a promotion.] Best thing to do is have a good phone like my galaxy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In My opinion The Galaxy A16 5g Is a great phone.
on November 6, 2025
Posted by: MyGalaxyA16Review5Star
[This review was collected as part of a promotion.] For My Galaxy A16 5G It takes sometimes awhile, for things to load, but over all it has a smooth software. But I wish it had more Ai features. Such as photo editing and ect....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is pretty good.
on November 6, 2025
Posted by: Badical69
[This review was collected as part of a promotion.] Galaxy AI is pretty neat.
Seems to work.
I like asking it all sorts of hard questions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a great camera and other features t
on November 6, 2025
Posted by: Innkd20
[This review was collected as part of a promotion.] I use my phone literally for everything. I use AI for assistance looking up things weather reports everyday things. I listen to music on my phone almost all day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new a16 5g
on November 6, 2025
Posted by: langwen17
[This review was collected as part of a promotion.] This is my second a16. My first one dropped an shattered sk I got another . I just love my phone. Its fast. Has wonderful graphics. Great Pic.
Great price.
Overall 100 in my book.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very durable
on November 6, 2025
Posted by: Tkwebb
[This review was collected as part of a promotion.] I absolutely love this Galaxy A16 5g. Yes, it was a penny phone but I would probably had paid a couple hundred. The Galaxy AI is pretty awesome, the screen is insanely durable, being as how I'm extremely hard on phone and it hasn't broke yet lol
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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