Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Besr pjl e
on October 30, 2025
Posted by: YayaBxNyc
[This review was collected as part of a promotion.] Best phone best feautures more data and good.photo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST PHONE EVER !!!
on October 30, 2025
Posted by: ALLEQUAL
[This review was collected as part of a promotion.] been using this phone for a few days alkmg with galaxy AI and its been the most amazing ecer, thabk u so much SAMSUNG TEAM !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone
on October 30, 2025
Posted by: Jacqueline
[This review was collected as part of a promotion.] Talking texting and playing games and streaming i wouldn't change anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate, good quality phone, Very satisfie
on October 30, 2025
Posted by: SlimLD684
[This review was collected as part of a promotion.] Very satisfied with my phone. Very easy to operate. Loads really fast all apps and downloads. A I is a very helpful assistant app that's included with the device. Really?Good with hands , free settings and personalization. Very good service and very good download speed. Is good quality camera. Highly recommend.!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on October 30, 2025
Posted by: Romedogbaby71
[This review was collected as part of a promotion.] It's a good fun to get it here alot of features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New feature
on October 30, 2025
Posted by: Kcraig
[This review was collected as part of a promotion.] Love all the new features of the new phones. The ai in some app isn't available but that's ok
Value
4
Response from Samsung USBy R&R, October 31, 2025
Hello Kcraig,
Thank you for reviewing the Galaxy A16 5G. We're happy to hear you like its new design and features. You noted that some apps do not yet support Galaxy AI we value your feedback. Availability varies by app developer, and we’re working to add smart features to more apps. We appreciate you making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reviewing the Galaxy A16 5G. We're happy to hear you like its new design and features. You noted that some apps do not yet support Galaxy AI we value your feedback. Availability varies by app developer, and we’re working to add smart features to more apps. We appreciate you making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features.
on October 30, 2025
Posted by: LadyPaperChase81
[This review was collected as part of a promotion.] I use my samsung Galaxy A16 everyday i stream movies and music and cast them to my tv. It has a big display screen which i believe is easier on the eyes. The Galaxy AI assistant is excellent. It comes in handy when im reseatching items or places i want to travel.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey LadyPaperChase81,
The Galaxy A16 performs best when it becomes part of daily life, and it’s great to hear how you use yours for entertainment, research, and travel planning. A large, comfortable display combined with Galaxy AI can make multitasking feel smooth, and we’re happy those features add value to your day. We thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A16 performs best when it becomes part of daily life, and it’s great to hear how you use yours for entertainment, research, and travel planning. A large, comfortable display combined with Galaxy AI can make multitasking feel smooth, and we’re happy those features add value to your day. We thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and affordable
on October 30, 2025
Posted by: Kawaiiangelchan
[This review was collected as part of a promotion.] Runs all games pretty fast love how good it feels in my hands and the camera is pretty good
Value
5
Response from Samsung USBy R&R, October 31, 2025
Aloha Kawaiiangelchan,
Thank you for the fantastic feedback on your Galaxy A16 5G experience. It’s great to hear that the performance handles gaming well and that it feels comfortable to use daily. The camera providing reliable results is another highlight we enjoy seeing, adding value to your routine. We appreciate you being part of the Samsung family and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the fantastic feedback on your Galaxy A16 5G experience. It’s great to hear that the performance handles gaming well and that it feels comfortable to use daily. The camera providing reliable results is another highlight we enjoy seeing, adding value to your routine. We appreciate you being part of the Samsung family and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US