Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Fast High speed more than enough storage I Love d
on October 28, 2025
Posted by: Hidemydog
[This review was collected as part of a promotion.] I love this device it's fast plenty of storage takes good quality pictures and videos I just love it
Value
5
Response from Samsung USBy R&R, October 30, 2025
Hi there,
So glad to hear your Galaxy A16 5G is impressing you! We strive to push boundaries and bring fresh experiences with every update. Thanks for sharing the love. From Samsung, with brilliance.
-Ty
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So glad to hear your Galaxy A16 5G is impressing you! We strive to push boundaries and bring fresh experiences with every update. Thanks for sharing the love. From Samsung, with brilliance.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on October 28, 2025
Posted by: Virtualbags
[This review was collected as part of a promotion.] Love the phone let's make it better hope I can win.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hi Virtualbags,
We’re always delighted to receive feedback about a 5-star experience! The Galaxy A16 5G is crafted to impress, and it’s certainly succeeding. We value your support. Made with passion, driven by innovation. Thank you for selecting Samsung.
-Ty
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We’re always delighted to receive feedback about a 5-star experience! The Galaxy A16 5G is crafted to impress, and it’s certainly succeeding. We value your support. Made with passion, driven by innovation. Thank you for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, latest features, fast and reliable.
on October 28, 2025
Posted by: Bright
[This review was collected as part of a promotion.] I don't have anything bad to say about this device. It's treated me well so far!
Value
5
Response from Samsung USBy R&R, October 29, 2025
Ahoy Bright,
You’re not alone in praising it—Galaxy A16 5G is rapidly gaining fans because of its dependability. Whether you’re a newcomer to Samsung or a long-time fan, it’s worth taking a closer look. We’re happy to hear your device works so well. Thank you for your review. We value your part in the Samsung community.
-Ty
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You’re not alone in praising it—Galaxy A16 5G is rapidly gaining fans because of its dependability. Whether you’re a newcomer to Samsung or a long-time fan, it’s worth taking a closer look. We’re happy to hear your device works so well. Thank you for your review. We value your part in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on October 29, 2025
Posted by: OurFolds
[This review was collected as part of a promotion.] This is one of the best Folds Samsung has come out with it's very helpful and being able to do multiple things at one time love the Samsung Galaxy Fold 6 and 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung A16 phone!
on October 29, 2025
Posted by: Mauikid
[This review was collected as part of a promotion.] My Galaxy A16 is my lifeline for a busy lifestyle. All of my important appointments, meetings, holidays and birthdays are conveniently nestled in the calendar with personalized notifications that keep me on schedule.
There are several fantastic games loaded on the phone for those down times when idling passing time.
I love my Samsung phone and wouldn't give it up for anything.
There are several fantastic games loaded on the phone for those down times when idling passing time.
I love my Samsung phone and wouldn't give it up for anything.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Aloha Mauikid,
Thank you for sharing your experience with your Galaxy A16 5G. Knowing that it meets your daily needs highlights why so many users love this series. I’m happy to hear you’re enjoying all the features and that it integrates smoothly into your daily routine. Your feedback helps others find what they need, so we appreciate your contribution to the conversation. Thank you for being a valued member of the Samsung community.
-Ty
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Thank you for sharing your experience with your Galaxy A16 5G. Knowing that it meets your daily needs highlights why so many users love this series. I’m happy to hear you’re enjoying all the features and that it integrates smoothly into your daily routine. Your feedback helps others find what they need, so we appreciate your contribution to the conversation. Thank you for being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
It's not great
on October 29, 2025
Posted by: Deswaun87
[This review was collected as part of a promotion.] I used it for about a week and was so unimpressed by it and it reminded me of when I had the galaxy a03s model and how horrible that phone actually was. This phone a16 5g though is definitely better then the a03s but its not got enough memory (ram) to process what's going just from running the galaxy software and android system I do not recommend t h is phone. Sorry..
Value
2
Response from Samsung USBy R&R, October 29, 2025
Greetings Bezzle1296,
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is great
on October 29, 2025
Posted by: Grenzy
[This review was collected as part of a promotion.] Great phone I have lost it in the hot tub twice and it was working just fine!
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hey there Grenzy,
We appreciate you taking the time to share this moment with your Galaxy A16 5G. It’s always great when a device shows how reliable it can be in real-life situations, and it’s fantastic to hear your phone kept going without skipping a beat. The A16 5G was built for dependable daily use, and your experience really highlights that strength in a fun, unexpected way. Thanks for choosing Samsung.
-Ty
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We appreciate you taking the time to share this moment with your Galaxy A16 5G. It’s always great when a device shows how reliable it can be in real-life situations, and it’s fantastic to hear your phone kept going without skipping a beat. The A16 5G was built for dependable daily use, and your experience really highlights that strength in a fun, unexpected way. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
The fingerprint scanner is very useful
on October 29, 2025
Posted by: Isaias5672
[This review was collected as part of a promotion.] The Galaxy Ai is useful when you need to find an item on your screen
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hello Isaias5672,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear the fingerprint scanner is quick and secure, a feature A-Series users value. You highlighted how smoothly improved features recognize items, simplifying tasks. Although it hasn't received the full Galaxy AI rollout, it offers many smart features to enhance your experience. Glad these meet your needs. We appreciate your part in the Galaxy community.
-Ty
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear the fingerprint scanner is quick and secure, a feature A-Series users value. You highlighted how smoothly improved features recognize items, simplifying tasks. Although it hasn't received the full Galaxy AI rollout, it offers many smart features to enhance your experience. Glad these meet your needs. We appreciate your part in the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US