Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
New feature
on October 30, 2025
Posted by: Kcraig
[This review was collected as part of a promotion.] Love all the new features of the new phones. The ai in some app isn't available but that's ok
Value
4
Response from Samsung USBy R&R, October 31, 2025
Hello Kcraig,
Thank you for reviewing the Galaxy A16 5G. We're happy to hear you like its new design and features. You noted that some apps do not yet support Galaxy AI we value your feedback. Availability varies by app developer, and we’re working to add smart features to more apps. We appreciate you making Samsung a part of your daily life.
-Ty
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Thank you for reviewing the Galaxy A16 5G. We're happy to hear you like its new design and features. You noted that some apps do not yet support Galaxy AI we value your feedback. Availability varies by app developer, and we’re working to add smart features to more apps. We appreciate you making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features.
on October 30, 2025
Posted by: LadyPaperChase81
[This review was collected as part of a promotion.] I use my samsung Galaxy A16 everyday i stream movies and music and cast them to my tv. It has a big display screen which i believe is easier on the eyes. The Galaxy AI assistant is excellent. It comes in handy when im reseatching items or places i want to travel.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey LadyPaperChase81,
The Galaxy A16 performs best when it becomes part of daily life, and it’s great to hear how you use yours for entertainment, research, and travel planning. A large, comfortable display combined with Galaxy AI can make multitasking feel smooth, and we’re happy those features add value to your day. We thank you for being part of the Samsung community.
-Ty
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The Galaxy A16 performs best when it becomes part of daily life, and it’s great to hear how you use yours for entertainment, research, and travel planning. A large, comfortable display combined with Galaxy AI can make multitasking feel smooth, and we’re happy those features add value to your day. We thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and affordable
on October 30, 2025
Posted by: Kawaiiangelchan
[This review was collected as part of a promotion.] Runs all games pretty fast love how good it feels in my hands and the camera is pretty good
Value
5
Response from Samsung USBy R&R, October 31, 2025
Aloha Kawaiiangelchan,
Thank you for the fantastic feedback on your Galaxy A16 5G experience. It’s great to hear that the performance handles gaming well and that it feels comfortable to use daily. The camera providing reliable results is another highlight we enjoy seeing, adding value to your routine. We appreciate you being part of the Samsung family and sharing your experience.
-Ty
Samsung Support
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Thank you for the fantastic feedback on your Galaxy A16 5G experience. It’s great to hear that the performance handles gaming well and that it feels comfortable to use daily. The camera providing reliable results is another highlight we enjoy seeing, adding value to your routine. We appreciate you being part of the Samsung family and sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on October 31, 2025
Posted by: Lefty63
[This review was collected as part of a promotion.] My Galexy is the best,easy to use and never a problem. I recommend them to anyone.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey there,
We’re excited to hear that you’re enjoying the Galaxy A16 5G! Ease of use is a key reason why the A16 5G is so popular. Clear navigation, reliable performance, and features designed for everyday life make it a great choice. We appreciate your glowing review, and thank you for choosing Samsung.
-Ty
Samsung Support
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We’re excited to hear that you’re enjoying the Galaxy A16 5G! Ease of use is a key reason why the A16 5G is so popular. Clear navigation, reliable performance, and features designed for everyday life make it a great choice. We appreciate your glowing review, and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 SMART PHONE IS SO GREAT.
on October 31, 2025
Posted by: Bra2man
[This review was collected as part of a promotion.] I live my new galaxy a16 smartphone is is one of the best I had in a while. Also the ai features on here are absolutely amazing. It is so fast and it very furious too. lol p.s. thanks Samsung fir having such great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features
on October 31, 2025
Posted by: DtownNUZ
[This review was collected as part of a promotion.] I like that when ever I need help AI is there and can help me out with just about everything I also love the camera and screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great feautures
on October 31, 2025
Posted by: Sarah0311
[This review was collected as part of a promotion.] This galaxy has been great so far. It does run slow occasionally but it let's me know when my phone needs to restart so that it can be back up to speed. It also has many galaxy AI features that are pretty awesome and handy!
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hello Sarah0311,
We’re glad to hear that the Galaxy A16 5G offers impressive features and that the smart, intuitive tools are helpful in your daily life. The restart prompt is intended to refresh performance, helping the phone stay responsive when using multiple apps or after extended use. It notifies you when it’s time for a quick system restart to keep your device running smoothly. Thank you for your review, and we're happy to have you as part of the Samsung community.
-Ty
Samsung Support
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We’re glad to hear that the Galaxy A16 5G offers impressive features and that the smart, intuitive tools are helpful in your daily life. The restart prompt is intended to refresh performance, helping the phone stay responsive when using multiple apps or after extended use. It notifies you when it’s time for a quick system restart to keep your device running smoothly. Thank you for your review, and we're happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung phone is awesome.
on October 31, 2025
Posted by: Linalove
[This review was collected as part of a promotion.] So i use My samsung device for a lot of things, because because there's so many things that it can just do and so many things about it that I love is the fact that Samsung's have Galaxy's have themes that you can download and it changes the theme to everything and they're so super cute. And most of them free also I use my device to plan ahead. Check the weather. Do research, listen to music for motivation and even as an artist using Gemini, AI is a wonderful asset to have when creating art and coming up with ideas for it.\n This phone also holds a lot more memory than the other one models. And\n I haven't had any problems with glitches or being slow. Also, that seems like the battery lifetime quite a while.
Value
5
Written by a customer while visiting Samsung US