Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
It is a decent phone, it lags a lot and sometimes
on October 27, 2025
Posted by: Rlturner78
[This review was collected as part of a promotion.] I dont do much streaming, again, it lags and freezes a lot. Gaming is decent on it though.
Value
3
Response from Samsung USBy R&R, October 28, 2025
Hey Rlturner78,
Thanks for updating us on your Galaxy A16 5G experience. The device offers a performance boost with its advanced octa-core processor, ensuring smooth operation for videos, gaming, and multitasking. Its large 5000mAh battery with 25W Super-Fast Charging keeps you connected all day. If your phone slows down over time, performing a quick optimization can help. Use the Device care feature to view your battery, storage, and RAM status, and automatically optimize your device for better performance. To do this, go to Settings, select Device care, tap "Optimize now," then "Done." For more tips on keeping your device running well, please visit the provided link. We appreciate your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thanks for updating us on your Galaxy A16 5G experience. The device offers a performance boost with its advanced octa-core processor, ensuring smooth operation for videos, gaming, and multitasking. Its large 5000mAh battery with 25W Super-Fast Charging keeps you connected all day. If your phone slows down over time, performing a quick optimization can help. Use the Device care feature to view your battery, storage, and RAM status, and automatically optimize your device for better performance. To do this, go to Settings, select Device care, tap "Optimize now," then "Done." For more tips on keeping your device running well, please visit the provided link. We appreciate your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast moving phone great device all around good ser
on October 27, 2025
Posted by: BlueTheTrue
[This review was collected as part of a promotion.] My go to phone when ever long lasting durable love that its not a heavy phone even with the case on it and can play all my favorite games also all the best apps that can help you find what you want with just the a voice command wow
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hello BlueTheTrue,
Thank you so much! The Galaxy A16 5G offers a range of features to support your daily activities, and we’re thrilled you’re enjoying it. It's user-friendly and a valuable addition to your tech collection. We're happy you have a device that matches your pace. Keep connected, stay motivated. Samsung, designed for more.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much! The Galaxy A16 5G offers a range of features to support your daily activities, and we’re thrilled you’re enjoying it. It's user-friendly and a valuable addition to your tech collection. We're happy you have a device that matches your pace. Keep connected, stay motivated. Samsung, designed for more.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my a16
on October 28, 2025
Posted by: Dmetts
[This review was collected as part of a promotion.] The camera on my a16 is amazing. The sound on my phone is great I love watching movies and listening to movies...
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hey there Dmetts,
We're thrilled that your Galaxy A16 5G is performing well where it counts! Whether you're working or having fun, it’s designed to keep up. Thanks for being part of the Galaxy experience. Powered by possibility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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We're thrilled that your Galaxy A16 5G is performing well where it counts! Whether you're working or having fun, it’s designed to keep up. Thanks for being part of the Galaxy experience. Powered by possibility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone itself is just amazing great device nice
on October 27, 2025
Posted by: Pablo2crazy
[This review was collected as part of a promotion.] All around the phone is just a really great device if you love Samsung
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hello Pablo2crazy,
This made us smile! The Galaxy A16 5G brings together everything you love about Galaxy devices, and your feedback keeps us going. Thank you! Always forward, always Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
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This made us smile! The Galaxy A16 5G brings together everything you love about Galaxy devices, and your feedback keeps us going. Thank you! Always forward, always Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Love the camera
on October 28, 2025
Posted by: Succkafish
[This review was collected as part of a promotion.] The camera is so good I would recommend this Samsung to everyone
Value
3
Response from Samsung USBy R&R, October 28, 2025
Ahoy Succkafish,
Thank you for sharing your experience with the Galaxy A16 5G. It offers notable features, including exclusive capabilities not found on non-Samsung devices. For instance, Multi Control lets you connect a keyboard and mouse to one Galaxy device to manage other linked Galaxy devices, among other functions. The triple 50MP camera system stands out, with various modes and settings to help you capture excellent photos and videos. Follow our guidelines to learn how to operate the Camera app, choose modes, and edit your images. For additional tips and tricks, see the link below. We appreciate your feedback and are pleased to have you as part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. It offers notable features, including exclusive capabilities not found on non-Samsung devices. For instance, Multi Control lets you connect a keyboard and mouse to one Galaxy device to manage other linked Galaxy devices, among other functions. The triple 50MP camera system stands out, with various modes and settings to help you capture excellent photos and videos. Follow our guidelines to learn how to operate the Camera app, choose modes, and edit your images. For additional tips and tricks, see the link below. We appreciate your feedback and are pleased to have you as part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 28, 2025
Posted by: LoveRewards
[This review was collected as part of a promotion.] I use my Samsung device to browse, work, social media, gaming, music, file sharing, and email.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey there LoveRewards,
That’s great to hear! The Galaxy A16 5G is designed to be both smart and intuitive, and your review confirms we’re heading in the right direction. We value your feedback. Let’s shape the future, together. Thank you for exploring with Samsung.
-Ty
Samsung Support
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Facebook
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That’s great to hear! The Galaxy A16 5G is designed to be both smart and intuitive, and your review confirms we’re heading in the right direction. We value your feedback. Let’s shape the future, together. Thank you for exploring with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Cool phone
on October 28, 2025
Posted by: Dmasterbeast
[This review was collected as part of a promotion.] Trying since it seems cool definitely fast, need more Samsung apps less Google
Value
4
Response from Samsung USBy R&R, November 26, 2025
Hiya Dmasterbeast,
We appreciate your feedback on the Galaxy A16 5G experience. Samsung continues to enhance Galaxy-specific intuitive tools while maintaining seamless compatibility across platforms. That balance between innovation and accessibility is part of what makes Galaxy devices unique and easy to personalize. Thank you for your great review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your feedback on the Galaxy A16 5G experience. Samsung continues to enhance Galaxy-specific intuitive tools while maintaining seamless compatibility across platforms. That balance between innovation and accessibility is part of what makes Galaxy devices unique and easy to personalize. Thank you for your great review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy is great I been having it for 3 years
on October 28, 2025
Posted by: PrettyInPink
[This review was collected as part of a promotion.] I would recommand this device to everyone. Because it's a good device to have.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hello There,
This made us smile! The Galaxy A16 5G combines everything you love about Galaxy devices, and your feedback motivates us. Always moving forward, always Galaxy. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
This made us smile! The Galaxy A16 5G combines everything you love about Galaxy devices, and your feedback motivates us. Always moving forward, always Galaxy. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US