Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great affordable mid range phone
on October 30, 2025
Posted by: Chrisplikeachip
[This review was collected as part of a promotion.] Works great, it's reliable, best thing is that it is durable
Value
5
Response from Samsung USBy R&R, October 30, 2025
What’s up Chrisplikeachip,
We’re thrilled to see the [Product Name] is meeting your expectations. Whether it’s productivity or entertainment, it’s made to do it all—beautifully. We are thrilled you have been able to find a reliable companion to add to your tech toolkit. Thanks for your review. Seamless. Smart. Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re thrilled to see the [Product Name] is meeting your expectations. Whether it’s productivity or entertainment, it’s made to do it all—beautifully. We are thrilled you have been able to find a reliable companion to add to your tech toolkit. Thanks for your review. Seamless. Smart. Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is just ok
on October 30, 2025
Posted by: GigiB81
[This review was collected as part of a promotion.] I use my Samsung galaxy 16 for everyday use i have to say im not completely mind blown away from the experience its just average to me im loving the sleek design but not impressed with the phone itself
Value
3
Response from Samsung USBy R&R, October 31, 2025
Response Hey there GigiB81,
Thank you for sharing your feedback. The Galaxy A16 5G is thoughtfully designed and performs well in many aspects, especially with user-friendly features like Gemini and Google Assistant. It provides all the essentials to support you throughout your day. For additional tips and tricks for your Galaxy A16 5G, see the online article linked below. Future buyers should consider it a worthwhile option. We value your input and are happy to have you as part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A16 5G is thoughtfully designed and performs well in many aspects, especially with user-friendly features like Gemini and Google Assistant. It provides all the essentials to support you throughout your day. For additional tips and tricks for your Galaxy A16 5G, see the online article linked below. Future buyers should consider it a worthwhile option. We value your input and are happy to have you as part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy A14(/15/16) 5g Review
on October 30, 2025
Posted by: AbbeyLynn
[This review was collected as part of a promotion.] The assistant found in the Galaxy AI option is lacking compared to the Google version but in all I generally like my device and the older versions that are lacking compared to the S and Note series but it's approximately an equivalent alternative. I'll never use anything but Samsung and the Galaxy model both over all thanks greatly for the tech
Value
3
Response from Samsung USBy R&R, October 30, 2025
Hello there AbbeyLynn,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We're glad to hear you're enjoying your device overall. Our goal is to add features that improve user experience with each Galaxy A Series release. Along with the essentials needed for daily use, we've recently introduced intuitive features like Google Assistant and Gemini, as you mentioned. The Galaxy A16 5G truly stands out as a unique model in its own category within the Galaxy lineup. We value your feedback and encourage you to explore more about your A16 5G by checking out the guide linked below. Thank you for being a loyal Samsung customer over the years.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Use Gemini or Google Assistant on your Galaxy phone
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We're glad to hear you're enjoying your device overall. Our goal is to add features that improve user experience with each Galaxy A Series release. Along with the essentials needed for daily use, we've recently introduced intuitive features like Google Assistant and Gemini, as you mentioned. The Galaxy A16 5G truly stands out as a unique model in its own category within the Galaxy lineup. We value your feedback and encourage you to explore more about your A16 5G by checking out the guide linked below. Thank you for being a loyal Samsung customer over the years.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Use Gemini or Google Assistant on your Galaxy phone
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Besr pjl e
on October 30, 2025
Posted by: YayaBxNyc
[This review was collected as part of a promotion.] Best phone best feautures more data and good.photo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST PHONE EVER !!!
on October 30, 2025
Posted by: ALLEQUAL
[This review was collected as part of a promotion.] been using this phone for a few days alkmg with galaxy AI and its been the most amazing ecer, thabk u so much SAMSUNG TEAM !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone
on October 30, 2025
Posted by: Jacqueline
[This review was collected as part of a promotion.] Talking texting and playing games and streaming i wouldn't change anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate, good quality phone, Very satisfie
on October 30, 2025
Posted by: SlimLD684
[This review was collected as part of a promotion.] Very satisfied with my phone. Very easy to operate. Loads really fast all apps and downloads. A I is a very helpful assistant app that's included with the device. Really?Good with hands , free settings and personalization. Very good service and very good download speed. Is good quality camera. Highly recommend.!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on October 30, 2025
Posted by: Romedogbaby71
[This review was collected as part of a promotion.] It's a good fun to get it here alot of features.
Value
5
Written by a customer while visiting Samsung US