Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Nice Phone
on October 22, 2025
Posted by: Cali2025
[This review was collected as part of a promotion.] Galaxy AI is powerful , lots of features , long lasting battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G
on October 23, 2025
Posted by: NodinNoVa
[This review was collected as part of a promotion.] Great features for a budget phone. It has many features that the more expensive phones have. Also features Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Practical for everyday use
on October 23, 2025
Posted by: Smakkiie
[This review was collected as part of a promotion.] I use galaxy AI when I need a more technical answer or more details in the answers to my questions. "Hey Google" works with this phone and I use this feature everyday for whenever I have a more basic question. What i recently discovered and didn't know about until I thought about it, and searched for it, was the Voice Access feature on this phone. I wanted to be able to control my phone by speaking commands to it while I worked on house chores. In my opinion this is the best feature a phone can have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes good phone
on October 23, 2025
Posted by: Billhill8888
[This review was collected as part of a promotion.] Great picture for the phone and easy with no problem for someone not good with phones......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great device
on October 23, 2025
Posted by: Elizabeth
[This review was collected as part of a promotion.] Love all the things about it. Still finding out stuff about it. 😄
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great feature.
on October 23, 2025
Posted by: Rokirby
[This review was collected as part of a promotion.] I like it when I play the video games on this phone. Also it must be update for One UI 8.0 long time. I do not like it is processor, it lag little much but it is great. The phone call quality was great when it has HD voice and it has RTT talking. So the camera quality are the great quality but little bit blurry. The video quality was great one it has UHD quality but it has little bit lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
How to use featires
on October 23, 2025
Posted by: Majalca
[This review was collected as part of a promotion.] I don't know how to use all the features on this phone.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hola Majalca,
Thank you for sharing your experience with the Galaxy A16 5G. This device is built to deliver easy-to-use performance and intelligent features that evolve with you. Many users uncover new Galaxy capabilities over time—whether through creative photography, customization options, or productivity tools—making it an ideal device for exploration and daily tasks. To discover useful features available on your device that can improve your daily routine, please check the link below. We appreciate you reaching out and thank you for choosing Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. This device is built to deliver easy-to-use performance and intelligent features that evolve with you. Many users uncover new Galaxy capabilities over time—whether through creative photography, customization options, or productivity tools—making it an ideal device for exploration and daily tasks. To discover useful features available on your device that can improve your daily routine, please check the link below. We appreciate you reaching out and thank you for choosing Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a teen
on October 23, 2025
Posted by: Plexmaster
[This review was collected as part of a promotion.] Just got an a16 for my 13yearold. She loves it and I love i can keep track of her and control it from my s25+. Great price range for a kid first phone.
Value
5
Written by a customer while visiting Samsung US