Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I'm really comfortable with my device it's easy an
on October 25, 2025
Posted by: Kgt7980
[This review was collected as part of a promotion.] I watch alot of movies so the screen size is great ...plus the battery last along time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GLaxie fun phone
on October 25, 2025
Posted by: Peaceout
[This review was collected as part of a promotion.] Games live TV pets..home..everything.....I can't think of anything else to write...
...
...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sticky Screen
on October 25, 2025
Posted by: D1Life
[This review was collected as part of a promotion.] Other than the screen being sticky and possible security and system access issues, it works ok.
Value
3
Response from Samsung USBy R&R, October 27, 2025
Hi D1Life,
Thank you for sharing your experience with your Galaxy A16 5G. We value your feedback. Regarding mobile security, we prioritize protecting your data and offer customization options. That’s why we provide up to six years of OS and security updates. Please click the link below to learn more. If your screen feels sticky and you are using a screen protector, we recommend only using authentic Samsung-approved products to ensure the best performance, as your screen should not be sticky. For further help, contact our Samsung Support Team. We appreciate your review and thank you for being part of the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. We value your feedback. Regarding mobile security, we prioritize protecting your data and offer customization options. That’s why we provide up to six years of OS and security updates. Please click the link below to learn more. If your screen feels sticky and you are using a screen protector, we recommend only using authentic Samsung-approved products to ensure the best performance, as your screen should not be sticky. For further help, contact our Samsung Support Team. We appreciate your review and thank you for being part of the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Hard to navigate
on October 25, 2025
Posted by: RealLovex1000
[This review was collected as part of a promotion.] Stream music nd videos for research in like to record and write music whether my inspiration by hearing other artists
Value
2
Response from Samsung USBy R&R, October 28, 2025
Hey there RealLovex1000,
Thank you for sharing your feedback. We appreciate hearing from our customers and learning about their experiences. If your A16 5G device is slow, managing background app settings can help improve its responsiveness. With a capable processor and Galaxy features aimed at efficiency, the A16 5G is designed to perform well. For tips on optimizing your device and enhancing navigation, refer to the article linked below. We appreciate your being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. We appreciate hearing from our customers and learning about their experiences. If your A16 5G device is slow, managing background app settings can help improve its responsiveness. With a capable processor and Galaxy features aimed at efficiency, the A16 5G is designed to perform well. For tips on optimizing your device and enhancing navigation, refer to the article linked below. We appreciate your being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the accessibility of this, it's a fun phone
on October 25, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Galaxies ai is one of the best features of the phone. It really is amazing the work they have put into this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on October 26, 2025
Posted by: SPELLRUNLOL
[This review was collected as part of a promotion.] I like the camera it takes awesome pictures sm it's so clear and samsung you're has great selections on game apps great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great for my business
on October 26, 2025
Posted by: FrankVersace5
[This review was collected as part of a promotion.] It been working great an im going to keep getting Samsung phones
Value
5
Response from Samsung USBy R&R, October 30, 2025
Hey FrankVersace5,
Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. We’re honored to have you on this journey. Experience more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. We’re honored to have you on this journey. Experience more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5g phone
on October 26, 2025
Posted by: 420hungry
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy A16 5g phone. Especially all it's new features and apps including Galaxy AI. Accessibility to all my favorite social media platforms is a breeze. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US