Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,180 Reviews)
Open Ratings Snapshot
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
40 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
I love my A16 5G it's easy to use and I will tell
on October 24, 2025
Posted by: MyA165g
[This review was collected as part of a promotion.] I used my phone for everything music tv this is the best phone I ever had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is very durable and reliable.
on October 24, 2025
Posted by: Almostthomas
[This review was collected as part of a promotion.] I use it for gaming.i also use it for my college work.its dependable and very reliable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has Galaxy AI
on October 25, 2025
Posted by: Kaitie3pan
[This review was collected as part of a promotion.] I have a Galaxy AI on my phone and it has automatic grammer check and tells how approximately how long it will take for your phone to be fully charged I never had that theater with my ugly horrible Android Obama phone I'm so much more happier woth the graphics on my samsung galaxy A 16 and love being able to use my camera to record anything I can zoom in and out of an object and there's not blurry or anything the camera is like seeing a 3d movie at the movie theater that's how amazingly awesome it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works great
on October 25, 2025
Posted by: Lovs2hump
[This review was collected as part of a promotion.] Works like a charm first one i have owned and I'm stuck on Samsung for ever...
Value
4 out of 5
4
Response from Samsung USBy R&ROctober 27, 2025
Hey there Lovs2hump,
We’re happy the Galaxy A16 5G is part of your tech collection. When design and functionality come together like this, great things happen. Thank you for being with us. Samsung—strong together!
-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Budget phone!
on October 25, 2025
Posted by: AttiDSF
[This review was collected as part of a promotion.] Does the job for a reasonable price, better than expected!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 25, 2025
Posted by: Skbama
[This review was collected as part of a promotion.] I was not expecting the quality that comes with this phone, with Galaxy AI, Samsung wallet and being able to secure my information in Samsung pass, I'm getting the benefits of the higher priced phones in this A16
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung a 16 5g
on October 25, 2025
Posted by: BighDannyT
[This review was collected as part of a promotion.] This phone is a beast it is 5g it has very many useful apps to help get your side hustle up and rinning
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great....
on October 25, 2025
Posted by: Luveturtles12
[This review was collected as part of a promotion.] The new UI update is the greatest, but it sure took a loooonng time getting it. Great AI, starting to love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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