Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
How to use featires
on October 23, 2025
Posted by: Majalca
[This review was collected as part of a promotion.] I don't know how to use all the features on this phone.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hola Majalca,
Thank you for sharing your experience with the Galaxy A16 5G. This device is built to deliver easy-to-use performance and intelligent features that evolve with you. Many users uncover new Galaxy capabilities over time—whether through creative photography, customization options, or productivity tools—making it an ideal device for exploration and daily tasks. To discover useful features available on your device that can improve your daily routine, please check the link below. We appreciate you reaching out and thank you for choosing Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience with the Galaxy A16 5G. This device is built to deliver easy-to-use performance and intelligent features that evolve with you. Many users uncover new Galaxy capabilities over time—whether through creative photography, customization options, or productivity tools—making it an ideal device for exploration and daily tasks. To discover useful features available on your device that can improve your daily routine, please check the link below. We appreciate you reaching out and thank you for choosing Samsung as your preferred brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a teen
on October 23, 2025
Posted by: Plexmaster
[This review was collected as part of a promotion.] Just got an a16 for my 13yearold. She loves it and I love i can keep track of her and control it from my s25+. Great price range for a kid first phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great services on every level...
on October 23, 2025
Posted by: Nate9Nate4
[This review was collected as part of a promotion.] This product is amazing for everything...the Galaxy AI is great ...I use my phone to play alot of games and its very fast and reliable...plus I have edited alot of things its a good device to manage your accounts and office work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Heart price for a great phone
on October 24, 2025
Posted by: Skooter
[This review was collected as part of a promotion.] I use my phone for everything meeting schedules phone call video's for everyday life
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hello there Skooter,
We’re delighted that your Galaxy A16 5G fits so well into your daily life. From managing meetings to staying connected, this device was built to keep up effortlessly. Its dependable performance and intuitive tools are part of what make Galaxy phones such trusted everyday companions. Thank you for your review; we appreciate you making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re delighted that your Galaxy A16 5G fits so well into your daily life. From managing meetings to staying connected, this device was built to keep up effortlessly. Its dependable performance and intuitive tools are part of what make Galaxy phones such trusted everyday companions. Thank you for your review; we appreciate you making Samsung your go-to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is a great phone
on October 24, 2025
Posted by: Indillon
[This review was collected as part of a promotion.] Although, I would like the screen to be larger, this phone is a great phone. The price of them are in my range.
I stream a lot of videos and use nightcafe for AI Art.
The colors on it are as vivid as my Samsung tablet, I also love the camera on it. Takes great pictures.
I stream a lot of videos and use nightcafe for AI Art.
The colors on it are as vivid as my Samsung tablet, I also love the camera on it. Takes great pictures.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hello Indillon
Thank you for sharing your experience with the Galaxy A16 5G. The A16 provides dependable performance, vibrant color reproduction, and a balanced design that enhances your entertainment and creative moments. We appreciate your feedback on the display size, which helps us improve future models to better meet the varied preferences of Galaxy users. Your input is valued, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The A16 provides dependable performance, vibrant color reproduction, and a balanced design that enhances your entertainment and creative moments. We appreciate your feedback on the display size, which helps us improve future models to better meet the varied preferences of Galaxy users. Your input is valued, and we thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on October 24, 2025
Posted by: LadyMac
[This review was collected as part of a promotion.] I use my Samsung device daily to conduct business and pleasure would be lost without my device
Value
5
Written by a customer while visiting Samsung US
Posted by: CD_Chen
Verified Purchase:Yes
It's reasonable priced. Great phone with the function I need. Works well. No issues.
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly surprised, great value for a phone
on October 24, 2025
Posted by: Doonibaby
[This review was collected as part of a promotion.] I didn't seek this phone out, wound up finding a deal for a year service that included the phone to replace my disabled brother's broken smartphone that needed replacing. It feels very solid and even with a case on it balances well (We have big hands)
Value
5
Written by a customer while visiting Samsung US