Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Quality is 100
on October 19, 2025
Posted by: EurekasCastle
[This review was collected as part of a promotion.] I love the picture clarity and I use galaxy AI to search for things online instead of other features cuz it works SO well! I love how fast it loads when getting online or starting a game and my husband and I both have the same phones and we like playing COD together and the quality of the gaming experience is really nice. We have really enjoyed using these phones and we are both impressed with their quality overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Review
on October 21, 2025
Posted by: BeccaBoo71
[This review was collected as part of a promotion.] I use my Galaxy A16 for streaming, gaming and taking photos. The Galaxy AI is great for everything video and audio.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello BeccaBoo71,
Thank you for reaching out and updating us on your Galaxy A16 5G. We’re glad to hear that the Galaxy A16 5G meets your expectations for speed, camera quality, and battery life. It's an ideal device for streaming your favorite content, and your gaming sessions are elevated. While this device doesn’t have the full rollout of Galaxy AI, many smart features are included to improve your experience. Features like Gemini and Google Assistant are available to help bring your ideas to life quickly, and we hope you're taking full advantage of what your Galaxy A16 5G can do. Another great experience powered by Samsung! Thanks for sharing.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and updating us on your Galaxy A16 5G. We’re glad to hear that the Galaxy A16 5G meets your expectations for speed, camera quality, and battery life. It's an ideal device for streaming your favorite content, and your gaming sessions are elevated. While this device doesn’t have the full rollout of Galaxy AI, many smart features are included to improve your experience. Features like Gemini and Google Assistant are available to help bring your ideas to life quickly, and we hope you're taking full advantage of what your Galaxy A16 5G can do. Another great experience powered by Samsung! Thanks for sharing.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is lasting!
on October 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the phone for playing games like pokemon go and animal crossing pocket camp. It works great and is very smooth and no lag. I always have problems with phones where the storage keeps filling up on it's own forcing me to buy a new phone even if I delete everything off of it. So far this phone is holding up for a long time now and I hope it lasts much longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 phone review
on October 21, 2025
Posted by: Spoil675
[This review was collected as part of a promotion.] The phone is a great phoneand good media quality great picture and videos quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Incredible and Helpful
on October 21, 2025
Posted by: Greenteaenvy27
[This review was collected as part of a promotion.] It's been a while since I had a new, up-to-date phone. So I was a little nervous when I first received my Galaxy A16. I wasn't used to all the new aspects of the phone.
It wasn't hard to adjust at all. The set up was smooth and easy. I was able to start using apps right away and it was so nice to have a phone that runs right and fast.
Galaxy AI has helped so much. As someone with a chronic illness, I spend a lot of time online. I use Galaxy AI everyday for searches and reminders that I just need help with.
The camera is amazing. I've started taking bird photography and the photos have such clarity. It's really changed the way I started taking pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 22, 2025
Posted by: Thorthelionking
[This review was collected as part of a promotion.] I actually have the a 15 and it is fro locked but I have it partially unlocked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This as a great phone for the price.
on October 22, 2025
Posted by: Gaudyplum
[This review was collected as part of a promotion.] My galaxy is my other right hand. It literally does everything I need it to do. I use it at work at home and especially on the go.
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hey Gaudyplum,
We are thrilled to hear that your Galaxy A16 5G has become such a great companion in your day-to-day. The A16 5G is packed with all the essentials to keep you informed, productive, and entertained, and its reliability is unmatched. Your feedback is crucial to us, and we are grateful for your continued support as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that your Galaxy A16 5G has become such a great companion in your day-to-day. The A16 5G is packed with all the essentials to keep you informed, productive, and entertained, and its reliability is unmatched. Your feedback is crucial to us, and we are grateful for your continued support as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the galaxy. It's so light and easy to handl
on October 22, 2025
Posted by: Love2Eat
[This review was collected as part of a promotion.] Galaxy A1 is so awesome. Listen to music on it is amazing. I love it
Value
5
Written by a customer while visiting Samsung US