Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
I truly enjoy my Samsung galaxy i have been using
on October 14, 2025
Posted by: Merritt4life5
[This review was collected as part of a promotion.] I love how i have somany options for thongs I use my every day phone for and all the new stuff that comes with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very upbeat and efficient Galaxy AI
on October 14, 2025
Posted by: Baesoojuicy
[This review was collected as part of a promotion.] Galaxy AI is very effective and helpful phone is upbeat and the software is fast and efficient
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Virtually Seamless
on October 14, 2025
Posted by: 121234
[This review was collected as part of a promotion.] The ease and speed of use, my Galaxy provides, is my favorite thing about it. Makes navigating thru apps a pleasant one, while feeling safe to do so. Instead of wanting to throw my phone. That's refreshing.
I'll ask Perplexity about Galaxy AI & be open and willing to give it a chance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxies4life
on October 15, 2025
Posted by: GalaxyA16G5IMINLOVE
[This review was collected as part of a promotion.] This is the first Samsung Galaxy I've ever owned and Gemini takes care of everything I need so there's really no reason to use my finger I just tell Gemini what I need and voila. This is also the first G5 phone I've ever known and the speed is ridiculous compared to my old studio mini phone I think my studio mini is still downloading 2023 Madden that's how slow it is. I could go on all day about the features the functions and all the new cool things that I have access to now cuz of this beautiful phone the a16 G5 but I have to get back to work I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on October 15, 2025
Posted by: RedzMe
[This review was collected as part of a promotion.] I got this phone as a companion device for my Samsung Galaxy Tablet. So far they are ok with sharing some apps, but not the best when it comes to syncing information. It could be that I just haven't figured out how to do this yet so I'm going to review these again in a month or so.
I do love the Galaxy Al features and the security.
I do love the Galaxy Al features and the security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
4g of RAM is ridiculous for any phone.
on October 15, 2025
Posted by: Driz99
[This review was collected as part of a promotion.] Any phone with less than 6-8 GB of RAM is a complete annoyance. Other than that the phone does what it says it'll do eventually. Just fix the ram because a phone with 4 GB of RAM is just straight up obnoxious.
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hey there Driz99,
We appreciate you taking the time to share your thoughts on your Galaxy A16 5G. Your feedback is invaluable to us. One of the cool features on the Galaxy A16 5G is the ability to expand your storage on your device. We have optimization options and innovative features to maximize performance. You can get a lot out of the Galaxy A16 5G. Please check out the article linked below that goes more into Virtual RAM and other features you can utilize on your device. Thank you for your review. We are happy to have you as a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share your thoughts on your Galaxy A16 5G. Your feedback is invaluable to us. One of the cool features on the Galaxy A16 5G is the ability to expand your storage on your device. We have optimization options and innovative features to maximize performance. You can get a lot out of the Galaxy A16 5G. Please check out the article linked below that goes more into Virtual RAM and other features you can utilize on your device. Thank you for your review. We are happy to have you as a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung hearing aid accessibility
on October 17, 2025
Posted by: Witchypoo
[This review was collected as part of a promotion.] Galaxy AI helped me set up my hearing aids and I have no issues with my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on October 19, 2025
Posted by: Dustin17
[This review was collected as part of a promotion.] Grade a phone in all ways, in all topics and all fronts
Value
5
Written by a customer while visiting Samsung US