Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Slow phone
on October 12, 2025
Posted by: Greg5626
[This review was collected as part of a promotion.] I don't know about the Galaxy AI. I use it for streaming games and social media platforms. Also surfing the internet.
I wish I knew more about the phone so that I can give a better review. Maybe if I remove some of the other apps it will improve (I hope so). I DO like the phone,and the Galaxy A15 the same way
Like the A15 better.
I wish I knew more about the phone so that I can give a better review. Maybe if I remove some of the other apps it will improve (I hope so). I DO like the phone,and the Galaxy A15 the same way
Like the A15 better.
Value
3
Response from Samsung USBy R&R, October 17, 2025
Hello Greg5626,
Thank you for sharing your experience with the Galaxy A16 5G. The A16 was designed to balance performance and efficiency for everyday tasks like streaming, gaming, and social media. The Galaxy A Series does not include Galaxy AI features, but it offers helpful tools to keep your experience smooth and reliable. Your feedback on app performance provides valuable insight as we continue improving Galaxy devices for better multitasking and optimized use. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The A16 was designed to balance performance and efficiency for everyday tasks like streaming, gaming, and social media. The Galaxy A Series does not include Galaxy AI features, but it offers helpful tools to keep your experience smooth and reliable. Your feedback on app performance provides valuable insight as we continue improving Galaxy devices for better multitasking and optimized use. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great asset to my daily life.
on October 12, 2025
Posted by: Sasquatchlove4ai
[This review was collected as part of a promotion.] This phone has made my life so much easier. The galaxy ai features were scary at first but with a Lil time and the ease of talk to speech this phone has made my banking social and professional life a mean of ease.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy phone to use even with little knowledge of co
on October 12, 2025
Posted by: Managermark0617
[This review was collected as part of a promotion.] Great for getting on Facebook and other site's easy to read due to screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great so far
on October 12, 2025
Posted by: Donald
[This review was collected as part of a promotion.] So far is great. The galaxies have been my favorite so far
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 13, 2025
Posted by: Love2ride
[This review was collected as part of a promotion.] I love using the galaxy A1..
I use my Samsung galaxy A16 for my personal use.. its a great phone to have
I use my Samsung galaxy A16 for my personal use.. its a great phone to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 is the best phone a person could have.
on October 13, 2025
Posted by: Unstoppable8622
[This review was collected as part of a promotion.] I love this device especially with its AI feature. Who needs to ask around just ask AI and it will do it all for you. Smart device never seen anything like this and its getting even better with more competition then ever. Doesn't lie tells you only what you want to hear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 phone
on October 13, 2025
Posted by: Renee86
[This review was collected as part of a promotion.] Nice & easy to use.
Nice graphics.
Great feature.
Try it for yourself
Nice graphics.
Great feature.
Try it for yourself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but....
on October 13, 2025
Posted by: elVergon
[This review was collected as part of a promotion.] So, this phone is pretty neat!great toucj respomse and graphics. fast and reliable. Bers is the only thing I did not like, the screen!The screen cracks easily! make sure you get a case and screen protector! other than that God product!
Value
4
Written by a customer while visiting Samsung US