Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The more I want you to know.
on October 11, 2025
Posted by: 23MrMightyWhite16
[This review was collected as part of a promotion.] Man, I don't have anything ugly to say about Samsung. Let me completely clear, Been a loyal customer for years. So I have no issue telling it like it is even more so about any product, In great hopes my loyalty is recognized by the right ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera view.
on October 11, 2025
Posted by: Jujubee
[This review was collected as part of a promotion.] I use my Galaxy AI when I am at work. I am a chef and getting recipes is a breeze. It comes in great detail for everything you need to complete the dish with amazing flavor. I couldn't imagine going back to the old way of searching for anything anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 what I think of it!
on October 11, 2025
Posted by: Sharenphi
[This review was collected as part of a promotion.] Galaxy AI in this a16 is awesome I do lots of gaming watch out the TV do video chats I know everything with my a16 it's a great phone would recommend it to anybody get your Galaxy AI equipped A16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clean and quick
on October 11, 2025
Posted by: CeceSaltCity
[This review was collected as part of a promotion.] The ai is awesome helps me wake up in the morning for school and reminds me when to get stuff done.
The ui is swift easy and user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and great quality.
on October 11, 2025
Posted by: Thekiddevil
[This review was collected as part of a promotion.] Great product love all the features offered, galaxy Ai would be a nice feature to have since I use my assistant slot. I use this product, galaxy a16 5g for work, every day use, some games, amazing security hand down all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on October 11, 2025
Posted by: BriBri
[This review was collected as part of a promotion.] I have the AI 16 5G and I the beginning this phone worked well. I have had it maybe 6 months and it has started to run extremely slow. I try to take pictures and thats even delayed. I have cleaned it and all but it still runs slowly.
Value
3
Response from Samsung USBy R&R, October 17, 2025
Hi BriBri,
Thank you for your feedback on the Galaxy A16 5G. We're glad you’ve enjoyed your device since launch and appreciate your insights on long-term speed and performance. The A16 5G uses adaptive optimization that learns your usage habits over time to help maintain smooth operation as storage fills. Please see the resource below for tips on keeping your device at peak performance. Your input helps us enhance this experience with future updates. Thank you for choosing Samsung as your preferred brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G. We're glad you’ve enjoyed your device since launch and appreciate your insights on long-term speed and performance. The A16 5G uses adaptive optimization that learns your usage habits over time to help maintain smooth operation as storage fills. Please see the resource below for tips on keeping your device at peak performance. Your input helps us enhance this experience with future updates. Thank you for choosing Samsung as your preferred brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Its very similar to the S series. Good phone.
on October 11, 2025
Posted by: Lucy2413
[This review was collected as part of a promotion.] I bought this phone for my son. Very easy to link to my S series phone. I will never buy anything but Samsung for my devices. We have 3 Samsung TV's in the house as well as Galaxy watches. Great brand. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hearty phone
on October 11, 2025
Posted by: Eighthdeadlysin94
[This review was collected as part of a promotion.] First off I love the A series as they are affordable and galaxy has always been a great easy to use phone but I have the issue of shattering the screens by accident and they usually do very well for a long time after that and then
Value
4
Written by a customer while visiting Samsung US