Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
It is a very good item and I love it .
on October 10, 2025
Posted by: Loki999
[This review was collected as part of a promotion.] Very nice item and I love the AI feature makes things easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product the best.
on October 10, 2025
Posted by: Kellyd
[This review was collected as part of a promotion.] Love my device use it for everything Gaming, Streaming, Social Media, also work related . It's more like my personal calender with the ability to make calls to stay connected with family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am enjoying the extra internal storage
on October 10, 2025
Posted by: MagicTiffany
[This review was collected as part of a promotion.] I stream alot. All my bank apps make my life easier. Love the picture quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is nice
on October 10, 2025
Posted by: LOVEMYSAMSUNGAI6
[This review was collected as part of a promotion.] I like this galaxy AI6 they have improved of the last few years. I normally get LG but the more I use this Samsung AI6 galaxy the more I fall in love with my phone!
Value
3
Response from Samsung USBy R&R, October 17, 2025
Hi LOVEMYSAMSUNGAI6,
We’re glad to hear you’re enjoying your Galaxy A16 5G. It’s great to know that each new Galaxy experience continues to impress and build trust in the brand. The A16 combines durability, everyday reliability, and refined design — a balance that defines the Galaxy experience. Thank you for sharing your glowing review. We thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
We’re glad to hear you’re enjoying your Galaxy A16 5G. It’s great to know that each new Galaxy experience continues to impress and build trust in the brand. The A16 combines durability, everyday reliability, and refined design — a balance that defines the Galaxy experience. Thank you for sharing your glowing review. We thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
5
Nicest phone I've owned.
on October 11, 2025
Posted by: MTM6913
[This review was collected as part of a promotion.] I'm really pleased with my A16 5G. It's quick, plenty of space for files, nice, bright screen! Never used Galaxy AI, though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has all the features I need.
on October 11, 2025
Posted by: Rod2Marsh1973
[This review was collected as part of a promotion.] AI features work great couldn't ask for better phone it has all my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on October 10, 2025
Posted by: Chipzphone
[This review was collected as part of a promotion.] The phone is great easy to use perfect screen size customizable awesome software with a durable exterior
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Budget Friendly option
on October 11, 2025
Posted by: WhistlingHickD
[This review was collected as part of a promotion.] The Samsung ai isn't as temperamental as a most ai.
Value
4
Written by a customer while visiting Samsung US