Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
My A16 and my personal vision of A.I.
on October 10, 2025
Posted by: LittleBuddy
[This review was collected as part of a promotion.] I'd like to mention first Galaxy Ai is an impressive model and very much plan to utilize in many ways. I believe that by using Galaxy AI I will learn so much.
I use my device for streaming, music listening and share, watch and react to videos. I also use to stay current in the news, emails and other modes of communication such as texting, video calling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of this phone
on October 10, 2025
Posted by: Nanasfav
[This review was collected as part of a promotion.] I love AI lots of correct information and ease of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They have great features
on October 10, 2025
Posted by: Redhead
[This review was collected as part of a promotion.] I use my galaxy foe everything. Gaming streaming watch shows . I will choose a galaxy over and phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 10, 2025
Posted by: Kythg25
[This review was collected as part of a promotion.] Great product , nice feature, very fast and reliable cellphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good photos and slim design
on October 10, 2025
Posted by: Priddyboy71
[This review was collected as part of a promotion.] It's easy to use,lots of apps and Galaxy AI.
That's all I have to say I don't live on my phone,I have better things to do!!
That's all I have to say I don't live on my phone,I have better things to do!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features & fast data speed
on October 10, 2025
Posted by: Focused36
[This review was collected as part of a promotion.] Uses for streaming games, playing games, communication, business networking & social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For this day and age you need 64 bit Operating OS
on October 10, 2025
Posted by: Flint420
[This review was collected as part of a promotion.] Galaxy AI since HTC EVO 3G. Nexus Google flo rooted. And Galaxy Cyogen Mod rooted Galaxy For The Win. Thanks Samsung your the best since 2008.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good
on October 10, 2025
Posted by: Onelove
[This review was collected as part of a promotion.] I love Galaxy Al but phone is kinda slow other than that it is good
Value
3
Response from Samsung USBy R&R, October 14, 2025
Howdy Onelove,
Thank you for sharing your experience with your Galaxy A16 5G. Your device has tools like Auto Optimization that work in the background to ensure smooth operation, so be sure it’s turned on in Device Care. The Quick Optimization feature enhances performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device Care, then tap Optimize now and hit Done. For more tips on maintaining your device’s performance, see the linked article. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Your device has tools like Auto Optimization that work in the background to ensure smooth operation, so be sure it’s turned on in Device Care. The Quick Optimization feature enhances performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device Care, then tap Optimize now and hit Done. For more tips on maintaining your device’s performance, see the linked article. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US