Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,185 Reviews)
Open Ratings Snapshot
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
The way it works
on October 10, 2025
Posted by: Inlovewithmytablet
[This review was collected as part of a promotion.] Every day I learn a new way my amazing Galaxy AI Tablet works. So light weight and fits in my hands like a dream. I love to watch movies and what I love the most I can enjoy more then 1 because its a big screen to watch on. I also love how loudly it gos. Looking up things is never been easier just tap or circle and go. Last tablet I will ever buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works anazing
on October 10, 2025
Posted by: Appledude868
[This review was collected as part of a promotion.] When?\nI received this phone I was shocked.How snappy this phone was?I showed it to a friend and he ended up buying 23 of them for his entire company.Good job, Samsung Lee phone never.This is amazing thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I use my phone for everything
on October 10, 2025
Posted by: Kbill74
[This review was collected as part of a promotion.] Galaxy AI is awesome and calls are always perfect i would be lost without my phone and all the features on Galaxy phones. This is my 4th and I would have nothing else.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a good phone..has great features and easy
on October 10, 2025
Posted by: Mcgamerwin
[This review was collected as part of a promotion.] My device works good..the screen is clear and easy to read, my galaxyAI works fast and is prompt when I ask it a question. The games I play on my device works great no lag or gliches..overall a excellent phone for my needs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my SamsungGalaxy.I won t change it
on October 10, 2025
Posted by: Sam17M
[This review was collected as part of a promotion.] Love my Samsung.I know there s more avance phones but it s so good that I use it,even for my work as a teacher.The capacity the storage is very good.I have a lot of apps that I like and use.In general,I ll keep myself with Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Product for the price
on October 10, 2025
Posted by: Harbrook
[This review was collected as part of a promotion.] Good priduct for the price. "Galaxy AI" works good as well. Streams and play games with little to no problems.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is very user friendly.
on October 10, 2025
Posted by: Wogz1138
[This review was collected as part of a promotion.] I use my Samsung Galaxy A16 for streaming movies & social media. I also use it for online shopping. I check my bank account daily with it. All of my favorite apps are on it. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy AI feature is great for streaming games
on October 10, 2025
Posted by: MAC2025
[This review was collected as part of a promotion.] The Galaxy AI feature on my Samsung 16 android phone is great for streaming music, downloading games or saving photos. Also; good for college courses or just searching websites and much more.
I actually used Galaxy AI to update my 2025 resume. It was easy to select suggested descriptions of job skills and bold illustrations. I love ❤️ it's easy and user friendly feature.
Spread the word because I advise to use 🥰
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 16, 2025
Hiya MAC2025,
Thank you for reaching out and sharing your excitement about your Galaxy A16 5G. It provides all essential features to help you stay current and productive, whether you're taking notes for class or streaming content. Although it doesn’t include the full Galaxy AI rollout, it still has many smart features that enhance your experience. Check the link below for more useful and possibly hidden features of your Galaxy A16 5G. We share your enthusiasm for your device and are glad you've chosen it as your reliable mobile companion. Thank you for your review, and we appreciate your choice of Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
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