Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great product
on October 10, 2025
Posted by: Smokefree23
[This review was collected as part of a promotion.] I had Samsung phones for many years now . All great products keep up the good work .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A16: The good and the bad!
on October 10, 2025
Posted by: MamaBearOf2
[This review was collected as part of a promotion.] Samsung Galaxy A16: A Strong Display Undercut by Frustrating Issues
The Samsung Galaxy A16 offers a genuinely impressive multimedia experience for its price point, largely thanks to its vibrant display and capable camera. However, a couple of significant usability issues keep it from being a truly flawless budget contender. The biggest highlight is undoubtedly the visual quality. The screen is bright, clear, and makes watching videos or browsing photos a pleasure. Similarly, the picture quality from the camera is excellent, capturing details and colors that are far better than what you might expect from a phone in this category. Where the A16 stumbles is in two key areas. The first is a clear omission in design: the lack of a standard 3.5mm earphone plug-in. This forces users who prefer wired headphones, or who rely on them in their car or other devices, to purchase a separate USB-C adapter or switch entirely to Bluetooth earbuds. It's an unnecessary inconvenience that subtracts from the phone's overall value. The second, and more critical issue, is the recurring error when trying to place a call. A phone that struggles with its primary function—making calls—is deeply frustrating. Whether this is a software bug, a network compatibility problem, or a hardware glitch, this unreliability must be addressed to make the phone dependable for daily use. Conclusion: The Samsung Galaxy A16 is a good, feature-rich phone that nails the basics of viewing and photography.
The Samsung Galaxy A16 offers a genuinely impressive multimedia experience for its price point, largely thanks to its vibrant display and capable camera. However, a couple of significant usability issues keep it from being a truly flawless budget contender. The biggest highlight is undoubtedly the visual quality. The screen is bright, clear, and makes watching videos or browsing photos a pleasure. Similarly, the picture quality from the camera is excellent, capturing details and colors that are far better than what you might expect from a phone in this category. Where the A16 stumbles is in two key areas. The first is a clear omission in design: the lack of a standard 3.5mm earphone plug-in. This forces users who prefer wired headphones, or who rely on them in their car or other devices, to purchase a separate USB-C adapter or switch entirely to Bluetooth earbuds. It's an unnecessary inconvenience that subtracts from the phone's overall value. The second, and more critical issue, is the recurring error when trying to place a call. A phone that struggles with its primary function—making calls—is deeply frustrating. Whether this is a software bug, a network compatibility problem, or a hardware glitch, this unreliability must be addressed to make the phone dependable for daily use. Conclusion: The Samsung Galaxy A16 is a good, feature-rich phone that nails the basics of viewing and photography.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wish it would stay unlocked so you can use sims.
on October 10, 2025
Posted by: Zony1997
[This review was collected as part of a promotion.] Wish you could use the phone with other SIM cards if they're ever becomes an emergency that that phone could not be used because of the contract with a certain carrier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been a godsend
on October 10, 2025
Posted by: Jbsellsbeska
[This review was collected as part of a promotion.] My Samsung device handles everything I might need...Doctors appointments to web design anything I need my phone does...Google AI is the best friend that I never had helps me with all of my needs never have to worry about it lying or doing me dirty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone for price.
on October 10, 2025
Posted by: Cwhit50
[This review was collected as part of a promotion.] This is a great phone . The price is right ...I'm hard on phones and this has lasted the longest.. Samsung are my favorite.. I will be upgrading to another Samsung phone...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
this phone was easy to setup and use
on October 10, 2025
Posted by: Takayasu
[This review was collected as part of a promotion.] The Samsung Galaxy A16 offers excellent value for its price, delivering a smooth everyday smartphone experience with reliable performance. It features a bright and vibrant screen that makes browsing, streaming, and gaming enjoyable, and its battery life comfortably lasts through a full day of mixed use. The camera setup captures clear, detailed photos in good lighting conditions, while the front camera is more than capable for selfies and video calls. With Samsung’s clean and intuitive One UI, navigation feels easy and fluid. For those seeking an affordable device with solid build quality, dependable functionality, and a fresh modern design, the Galaxy A16 is a smart choice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great.
on October 10, 2025
Posted by: Prynce
[This review was collected as part of a promotion.] Using thephone for web seraches, emails, yexti g and phonr calls
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around.
on October 10, 2025
Posted by: Mizzleget
[This review was collected as part of a promotion.] I use my phone for everything. Games, movies, music, shopping list Ai search and research. Galaxy AI returns excellent date and choices to review. The camera is awesome clear crisp pictures and the microphone pics up audio in the video fantastically. The user interface works great and has not locked up or crashed once. The V-sim system is fantastic too.
Value
5
Written by a customer while visiting Samsung US