Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Not my m9sr favorite phone ever . But all in all
on October 10, 2025
Posted by: Phonehomephonehome
[This review was collected as part of a promotion.] It's my everyday device. Camera not to bad. It's a decent phone. Pretty decent price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy a16 5g is very important phone
on October 10, 2025
Posted by: Love2Read
[This review was collected as part of a promotion.] My Samsung galaxy a16 5G is very fast and I've never lost my signal to where I can't use my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and fast
on October 10, 2025
Posted by: tinkerbell
[This review was collected as part of a promotion.] I am constantly on my phone for work to click in and out using the GPS it's quick and reliable. When at home I play my Google play game apps and play online casino and it's so quick and efficient. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy phone its has the best features
on October 10, 2025
Posted by: HollowMan
[This review was collected as part of a promotion.] It's like my phone knows what im thinking before I can say a word. I love its AI and gaming i steam music always
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for a cheaper phone
on October 10, 2025
Posted by: Thriller999
[This review was collected as part of a promotion.] Use this as my everyday phone after losing my razor, and this is a good affordable easy to use phone
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hey Thriller999,
Your support means everything. The Galaxy A16 5G was designed to bring simplicity and happiness to your day—and your review shows it’s accomplishing that! Thanks for your kind words. Tech that fits your life. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Your support means everything. The Galaxy A16 5G was designed to bring simplicity and happiness to your day—and your review shows it’s accomplishing that! Thanks for your kind words. Tech that fits your life. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product has is top notch quality
on October 10, 2025
Posted by: Shoptiludrop00
[This review was collected as part of a promotion.] I love my phone! Especially, with all the special features, great tech quality, phone equipped options, and phenomenal budget plan. Definitely, Would recommend this plan and service to everyone indeed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best, but not the worse
on October 10, 2025
Posted by: drlopez
[This review was collected as part of a promotion.] The phone freezes all the time. If you stop using the app, the app freezes and if you close it, you'll have yo start all over again.
Value
2
Response from Samsung USBy R&R, October 16, 2025
Hey there drlopez,
Thank you for sharing your experience with your Galaxy A16 5G. Are you experiencing unresponsive apps? It might be time for a quick cleanup. You don't need to uninstall the app or reset your device; simply clearing the app's cache or data can do the trick. This process removes problematic files or bugs that could be causing issues. You can also use your phone or tablet’s Device Care features to manage background apps and improve battery life. Clearing the app cache acts like a reset for the app, removing residual files that may slow it down. To do this, go to Settings, then swipe to and tap Apps. Find or search for the app, tap Storage, then tap Clear cache. For more troubleshooting tips on unresponsive apps, please refer to the provided link. Thank you for your feedback, and we appreciate your being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Are you experiencing unresponsive apps? It might be time for a quick cleanup. You don't need to uninstall the app or reset your device; simply clearing the app's cache or data can do the trick. This process removes problematic files or bugs that could be causing issues. You can also use your phone or tablet’s Device Care features to manage background apps and improve battery life. Clearing the app cache acts like a reset for the app, removing residual files that may slow it down. To do this, go to Settings, then swipe to and tap Apps. Find or search for the app, tap Storage, then tap Clear cache. For more troubleshooting tips on unresponsive apps, please refer to the provided link. Thank you for your feedback, and we appreciate your being a Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it I wouldn't change it for the world
on October 10, 2025
Posted by: Jennababy
[This review was collected as part of a promotion.] Galaxy Al is awesome anything I want to know all I got to do is ask
Value
5
Written by a customer while visiting Samsung US