Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Samsung cellular love.
on October 10, 2025
Posted by: 3vilQueen666
[This review was collected as part of a promotion.] I mainly use my phone for gaming, music and social media. I surprisingly don't use my phone that much for keeping in contact with folks. Music is better lol!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung phone
on October 10, 2025
Posted by: Peaches
[This review was collected as part of a promotion.] I like my new device it have AI It's a great device picture shows beautiful movies shows prefect videos and games too Samsung phone have 3 features to get in phone fingerprint, face or code great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features, but has flaws
on October 10, 2025
Posted by: Synerella
[This review was collected as part of a promotion.] The A16 is a good phone beautiful colors and display but there is a problem with the operating system, It crashes and freezes pretty often I have to restart my phone to fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not good google
on October 10, 2025
Posted by: Venessa
[This review was collected as part of a promotion.] I haven't liked it since I got it now. If I had chance to get another one I would not.
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hi Venessa,
Thank you for reviewing your Galaxy A16 5G. We value your feedback and want to share resources that could enhance your device experience. If you're interested in tips or tricks, please see the link below. You can also reach out to our Samsung Support Team for further help. We appreciate your review and are happy to have you in the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A16 5G. We value your feedback and want to share resources that could enhance your device experience. If you're interested in tips or tricks, please see the link below. You can also reach out to our Samsung Support Team for further help. We appreciate your review and are happy to have you in the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very versatile
on October 10, 2025
Posted by: Revlyons22
[This review was collected as part of a promotion.] This phone has upheld the galaxy standards since day one. I use my galaxy device for streaming and its processing capabilities are flawless. Fpr someone who doesnt utilize ai much the galaxy ai seems to work tremendously. Ither than stremaing i use the device for music recording and playback and has everything i need to do what i want. Ive been a galaxy customer for many years and they just keep getting better and better. Customer for life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent for personalization
on October 10, 2025
Posted by: Dru007
[This review was collected as part of a promotion.] I love my Samsung phone, the "Galaxy AI” is perfect for all my needs. This phone is perfect to personalize and futures just for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 it is a great phone
on October 10, 2025
Posted by: Smilie43
[This review was collected as part of a promotion.] Samsung Galaxy A16 is a great phone it is easy to find what you are looking for it is definitely a lot better than my last phone easy to use and easy to learn
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone I would keep buying this phone
on October 10, 2025
Posted by: Mgates45
[This review was collected as part of a promotion.] I love my phone because it is the fastest phone I picked up im still learning hw to work the ai but I really love this phone
Value
5
Written by a customer while visiting Samsung US