Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,179 Reviews)
Rating breakdown 5,179 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I just enjoy and love the quality of phone calls
on October 10, 2025
Posted by: Badboy
[This review was collected as part of a promotion.] I enjoy the phone so much never have i believe galaxy AI was so helpful its litterary my go to when i need something the most, help wise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5G Samsung
on October 10, 2025
Posted by: Redrose62
[This review was collected as part of a promotion.] I use my phone daily, for communication between my family and businesses.
I do play games on it and do a lot of reading on it. So far it has been a great phone.
I do play games on it and do a lot of reading on it. So far it has been a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have the A15 but I love this phone for the price
on October 10, 2025
Posted by: KriiOzz
[This review was collected as part of a promotion.] For the price of the phone the quality is top notch ... really a masterpiece this phone has just enough everything to do anything you would want on a phone vent gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16 5G
on October 10, 2025
Posted by: ShortyDoWop
[This review was collected as part of a promotion.] I love my Galaxy A16 5G. It is so easy to use. I love the quality of my photos that it takes. They are clear and the colors pop. I also love the A1 assistant . Very helpful in finding info on different products .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
SM-S166U1 relapse!!
on October 10, 2025
Posted by: jeremiahxcoverpro
[This review was collected as part of a promotion.] Based on the design of the A13 14 15 .. The A16 has gone downhill in a terrible way.. The A15 has reached it's peak in the A series platform and the A16 has created a disturbance in the A series flagship..I personally do not like the characteristics of the A16.. phone's are coming out so fast that quality has gone with the wind and no real focus and engineering are being applied..jere
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hello jeremiahxcoverpro,
Thank you for sharing your feedback on your Galaxy A16 5G. We are always working to bring innovation to the market. We value your insights as we continue to improve and ensure your device remains reliable and beloved. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback on your Galaxy A16 5G. We are always working to bring innovation to the market. We value your insights as we continue to improve and ensure your device remains reliable and beloved. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
The phone runs slow , freezes even with space on i
on October 10, 2025
Posted by: MIMIJAN
[This review was collected as part of a promotion.] Phone runs slow, freezes with plenty of data space available, I have this issue on and off since I bought it, gas gotten worse last few months
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hi MIMIJAN,
Thank you for your feedback on the Galaxy A16 5G. Its smart system management aims to balance speed and memory for reliable everyday use. Your comments enable us to improve performance stability, keeping the Galaxy experience smooth, efficient, and dependable over time. The Quick Optimization feature boosts your device's performance by detecting apps that consume too much battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. Please review the resource below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G. Its smart system management aims to balance speed and memory for reliable everyday use. Your comments enable us to improve performance stability, keeping the Galaxy experience smooth, efficient, and dependable over time. The Quick Optimization feature boosts your device's performance by detecting apps that consume too much battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. Please review the resource below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on October 10, 2025
Posted by: Britt1992
[This review was collected as part of a promotion.] The A16 is a great phone. The camera takes great pictures in front or reverse mode. The software updates help it work quickly and efficiently. It's the perfect size
For me. And is actually strudy. I have 2 kids and its lasted 2 years with drops and water exposure and still works like a champ. I love it.
For me. And is actually strudy. I have 2 kids and its lasted 2 years with drops and water exposure and still works like a champ. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By bossnass
on October 10, 2025
Posted by: Bossnass
[This review was collected as part of a promotion.] Fast and powerful, but a little bulky and the screenshot, thing stinks....but otherwise lots of memory.
Value
5
Written by a customer while visiting Samsung US