Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,185 Reviews)
Open Ratings Snapshot
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Cool phone.
on February 11, 2025
Posted by: Coolphone
[This review was collected as part of a promotion.] This phone is allright. I look forward to getting the newest galaxy soon. I love how the fonts can be changed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's great to do search and keeps in nice file
on February 11, 2025
Posted by: Shadowbear
[This review was collected as part of a promotion.] I use it to search new ideas for my embroidery ,I play games and Facebook so I can keep track of my grandbabies,it so useful to find out what's going on in the world.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First timer
on February 11, 2025
Posted by: Chanie56
[This review was collected as part of a promotion.] Starter phone for my ten year old daughter. Works perfectly. She text and streams YouTube simultaneously all the time. Music sounds great. Works so well I bought one for my 13 year old son.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can always be better
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the phone and And honestly it has everything I need And a little more But just like Everything else can always be better
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product is wonderful
on February 11, 2025
Posted by: Locka24loo
[This review was collected as part of a promotion.] I love how fast it is compared to my last one. I like the set up and all the stuff it comes with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
THIS Samsung product is one of the better phones
on February 11, 2025
Posted by: AYMADOMMY
[This review was collected as part of a promotion.] Yes I love how Samsung has Way more settings available to tinker with thats for sure. I'm still configuring it all but It's just the beginning. I LOVE LOVE LOVE to play on my phone all day long. Great big camera and sleek shape it's a beauty.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall a good product
on February 11, 2025
Posted by: JackBeanstalk
[This review was collected as part of a promotion.] This is a phone for the more budget centered user. It utilizes the new Gemini AI feature and is very intuitive. But lacks many of the other more common features. No audio port, and does not come with a charger. Overall it works and works great so far.
Value
3 out of 5
3
Response from Samsung USBy R&RFebruary 19, 2025
Hi JackBeanstalk,
It has been a delight to hear that you are enjoying your Galaxy A16 5G. It’s great to hear that you are enjoying the new Gemini AI feature and finding it intuitive. Samsung smartphones come with a USB Type-C data cable, but they do not come with earphones or a charger plug in the box because we want to minimize the impact our products have on the environment. More and more Galaxy users are making sustainable choices in their daily lives to promote better recycling habits. We still have options to allow you to use headphones with your device by connecting a USB-C Headphone Jack Adapter. We hope you continue discovering and learning all there is with your Galaxy A16 5G. We thank you for being a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mid to low range powerhouse
on February 11, 2025
Posted by: Drew37725
[This review was collected as part of a promotion.] Samsung Galaxy A54 5G:
*Design and Display: 4.5/5*
The Galaxy A54 5G boasts a sleek and premium design, with a plastic back that feels sturdy and comfortable to hold. The 6.4-inch Super AMOLED display is vibrant and crisp, with excellent color reproduction and a smooth 120Hz refresh rate.
*Performance: 4.2/5*
Powered by the Exynos 1380 chipset, the Galaxy A54 5G delivers solid performance for everyday tasks and casual gaming. However, it may struggle with demanding games and apps.
*Camera: 4.5/5*
The quad-camera setup on the Galaxy A54 5G is impressive, with a 50MP primary sensor, 12MP front camera, and support for 4K video recording. The camera app is feature-rich, and image quality is excellent in bright lighting conditions.
*Battery Life: 4.8/5*
The 5000mAh battery on the Galaxy A54 5G provides all-day battery life, even with heavy usage. Fast charging support (up to 25W) is also a welcome feature.
*Software: 4.5/5*
The Galaxy A54 5G runs on Android 13 out of the box, with Samsung's One UI 5.1 skin on top. The interface is intuitive, and Samsung's software update policy ensures timely security patches and feature updates.
*Verdict: 4.4/5*
The Samsung Galaxy A54 5G is a solid mid-range smartphone that offers excellent display quality, impressive camera performance, and reliable battery life. While it may not be the most powerful device in its class, it's a great value proposition for those seeking a well-rounded Android exper
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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