Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Very well equipped phone
on October 10, 2025
Posted by: Bluediamond
[This review was collected as part of a promotion.] I use my phone for everything, the Galaxy AI helps as well, functions of the phone is so smooth an reliable I always purchase galaxy Samsung phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great for a cheap phone but kind of slow
on October 10, 2025
Posted by: Supermom420
[This review was collected as part of a promotion.] It's a good price for a Samsung but the reaction time is slow when it comes to some things. Like switching between apps, playing games, and the camera shutter is slow. Galaxy AI works perfectly though.
Value
3
Response from Samsung USBy R&R, October 14, 2025
Hello Supermom420,
Thanks for reaching out and sharing your thoughts on the Galaxy A16 5G. This model impresses with its 6.7″ Super AMOLED display and slim 7.9 mm design, making it one of the most stylish options in its price range. If your device feels slower over time, try optimizing it. The Quick optimization feature enhances performance by identifying power-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimization is fast and simple: go to Settings, tap Device care, then tap Optimize now and hit Done. For more tips on maintaining peak performance, please see the linked resource. We appreciate your review and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for reaching out and sharing your thoughts on the Galaxy A16 5G. This model impresses with its 6.7″ Super AMOLED display and slim 7.9 mm design, making it one of the most stylish options in its price range. If your device feels slower over time, try optimizing it. The Quick optimization feature enhances performance by identifying power-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimization is fast and simple: go to Settings, tap Device care, then tap Optimize now and hit Done. For more tips on maintaining peak performance, please see the linked resource. We appreciate your review and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16
on October 10, 2025
Posted by: Lawns12
[This review was collected as part of a promotion.] I love it's work good and take pictures very good.. I have one my girlfriend has one also we enjoyed it's and referenced to everyone to try this kinds phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung a16
on October 10, 2025
Posted by: Frankdatank
[This review was collected as part of a promotion.] This phone isn't the greatest phone.
Bought it 2 months ago. It freezes up constantly and is frustrating to uxe
Bought it 2 months ago. It freezes up constantly and is frustrating to uxe
Value
1
Response from Samsung USBy R&R, October 14, 2025
Ahoy Frankdatank,
Thank you for leaving a review of your Galaxy A16 5G. We value user feedback to better understand how our devices perform. If your device frequently freezes or delays processing, consider checking if a software update is needed. Updates are like oil changes and tune-ups for your phone or tablet—they keep things running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating your device whenever a new version is available to maintain optimal performance. To check for updates, swipe down with two fingers from the top right corner of the screen, tap the Settings icon, then select "Software update" or "System updates" (labels vary by model). Tap "Download and install," "Check for system updates," or "Check for software updates," based on your carrier. If an update is available, it should start downloading automatically, although you might need to tap "Download now". Once the download completes, follow on-screen instructions to install. For more details on how updates improve your device’s responsiveness, see the linked article below. Thank you for your review and for being part of the Samsung community.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for leaving a review of your Galaxy A16 5G. We value user feedback to better understand how our devices perform. If your device frequently freezes or delays processing, consider checking if a software update is needed. Updates are like oil changes and tune-ups for your phone or tablet—they keep things running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating your device whenever a new version is available to maintain optimal performance. To check for updates, swipe down with two fingers from the top right corner of the screen, tap the Settings icon, then select "Software update" or "System updates" (labels vary by model). Tap "Download and install," "Check for system updates," or "Check for software updates," based on your carrier. If an update is available, it should start downloading automatically, although you might need to tap "Download now". Once the download completes, follow on-screen instructions to install. For more details on how updates improve your device’s responsiveness, see the linked article below. Thank you for your review and for being part of the Samsung community.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, lots of fun things to change
on October 10, 2025
Posted by: Catmomof4
[This review was collected as part of a promotion.] I live on my phone, it's my lifeline. The camera is amazing and I enjoy conversations with my AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the quality of photos of my galaxy A16
on October 10, 2025
Posted by: SLIMCANDY
[This review was collected as part of a promotion.] Im loving my galaxy A15 it has everything i need plus more than I can imagine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The AI is amazing and so is my phone.
on October 10, 2025
Posted by: Grayson48
[This review was collected as part of a promotion.] I use my phone for everything. I like to play games, watch videos and stay in contact with my children and grandchildren. The AI makes it so easy to look up stuff up, it gets me whatever info I need in a flash.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Challenging Against the Goads of Technology
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have never had so much of a learning curve in my life. My Galaxy A16 has so much technical and aesthetics to understand, I have to wonder will I get a Ph.D for maneuvering the working obstacles to help my visionary efficiency. Well, will I? I hope so, because once I have mastered this piece of machine I will rule my own personal space to be creative and effective on every level. That's in my own head. Sorry, for my illusion kept me engaged and possibly winning the day which seems long but is short when you have to do soooo much.
This phone, once I figured it out, has helped me keep the volume up on working space for getting things DONE. The Galaxy A16 is as close to a working system (computer) than any device known to man. You heard it here first.
I don't know much about AI except it is still behind my brainology. It is trying to figure out my ups and downs, ins and outs. I can't wait to see if it can. The possibilities will be endless. Calendar sync has not caught up and it does drop syncing with two schdeule apps. So as I said it has not yet caught me. GOOD LUCK.
It's towards the end now and I would like to see if my Galaxy A16 can master an AI function which delivers real time, on time, and in time.
Thanks, it been a blast to use a system which does the most in the palm of my hand .
Thanks for my user friendly friend.
Value
4
Written by a customer while visiting Samsung US