Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Many great features!
on October 10, 2025
Posted by: DefDude
[This review was collected as part of a promotion.] There's tons of great features with the A16 plus the affordability of its a win win. Samsungs devices are comparable to any other brand if not much better than most. Thanks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features and is easy to use
on October 10, 2025
Posted by: Preacher76
[This review was collected as part of a promotion.] I don't have anything negative to say about this phone. It works great and has good battery life. The features such as galaxy Ai are all user friendly and operate well. I do wish it had an aux plug in for ear buds but other than that I love this phone and would highly recommend it. It also takes great video and pictures mine are crystal clear...
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hello there Preach76,
Thanks for your detailed review of the Galaxy A16 5G. Its long-lasting battery, sharp photos, and Galaxy AI make it perfect for everyday calls, streaming, and capturing memories. You mentioned preferring wired earbuds, which some users favor for their stability. While many enjoy wireless audio for convenience, Bluetooth with Galaxy Buds provides excellent sound quality and maintains a sleek, lightweight phone design. We’re glad to have you as part of the Samsung family and appreciate your choice of Samsung for your daily needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for your detailed review of the Galaxy A16 5G. Its long-lasting battery, sharp photos, and Galaxy AI make it perfect for everyday calls, streaming, and capturing memories. You mentioned preferring wired earbuds, which some users favor for their stability. While many enjoy wireless audio for convenience, Bluetooth with Galaxy Buds provides excellent sound quality and maintains a sleek, lightweight phone design. We’re glad to have you as part of the Samsung family and appreciate your choice of Samsung for your daily needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great, but no sr
on October 10, 2025
Posted by: Sunflower98
[This review was collected as part of a promotion.] Love it overall, good camera. But theres no screen recorder
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good overall
on October 10, 2025
Posted by: DQ2009
[This review was collected as part of a promotion.] Kind of slow but gets the job done.
Would recommend something else
Would recommend something else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on October 10, 2025
Posted by: ChelsieRud
[This review was collected as part of a promotion.] I live Samsung the always have great reliability phone and devices I would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 10, 2025
Posted by: Love2jae
[This review was collected as part of a promotion.] I love this phone the feel of it mu hand the camera all around quality of the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5g phone
on October 10, 2025
Posted by: LaceFace
[This review was collected as part of a promotion.] I love this phone! It has good quality screen and fast! It's very reliable and easy to use! Affordable price! 😊👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on October 10, 2025
Posted by: BluePassion2025
[This review was collected as part of a promotion.] Galaxy AI is different...im not sure how I feel about it considering i like to stay as old school as possible ya know using books n stuff. But the phone itself is pretty great. Good quality pictures and videos; high speed connection; call quality pretty good too. No complaints on my end yet.
Value
5
Written by a customer while visiting Samsung US