Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The new A16 is awesome!
on February 14, 2025
Posted by: 1000DollaBillz
[This review was collected as part of a promotion.] I have been in a terrible reception area for a few months now and I just got the new A16 the day it came out. It has been such and upgrade well past needed and I love it. Everything is so fast on it and the reception that it gives me is at least 3 times as accurate as what I had before. It's night and day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is exactly what i needed
on February 14, 2025
Posted by: Nickyd
[This review was collected as part of a promotion.] The phone works great it's cheap and does exactly what I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product
on February 14, 2025
Posted by: Greensmurf89
[This review was collected as part of a promotion.] Works good could be faster but you know you get what you pay for
Value
3
Response from Samsung USBy R&R, February 20, 2025
Hi There Greensmurf89,
It's great to hear you're enjoying your Galaxy A16 5G! If you’ve noticed that your device is slowing down, you might want to consider optimizing it. Over time, your device can accumulate storage, and optimizing helps clear out unnecessary files, allowing for better performance and faster processing. For additional assistance with your phone or tablet's storage, memory, and app usage, you can use the Device Care feature. This tool can help prevent your device from slowing down while enhancing its overall performance. With just a tap, Device Care will scan your apps for crashes, close background apps, and check for malware. If you would like more information on improving your phone's performance and preventing it from slowing down, there will be a link to an article for further guidance. We hope you continue to enjoy your device and explore all its features. Thank you for your wonderful review, and thank you for choosing Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear you're enjoying your Galaxy A16 5G! If you’ve noticed that your device is slowing down, you might want to consider optimizing it. Over time, your device can accumulate storage, and optimizing helps clear out unnecessary files, allowing for better performance and faster processing. For additional assistance with your phone or tablet's storage, memory, and app usage, you can use the Device Care feature. This tool can help prevent your device from slowing down while enhancing its overall performance. With just a tap, Device Care will scan your apps for crashes, close background apps, and check for malware. If you would like more information on improving your phone's performance and preventing it from slowing down, there will be a link to an article for further guidance. We hope you continue to enjoy your device and explore all its features. Thank you for your wonderful review, and thank you for choosing Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16
on February 15, 2025
Posted by: G16Galaxy
[This review was collected as part of a promotion.] I love the display and new updates.im also loving the bigger screen for the A16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on February 15, 2025
Posted by: 6arelyhuman
[This review was collected as part of a promotion.] I love how its so seamless.
.
.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cameras are great for a A series phone
on February 15, 2025
Posted by: Meloveaseris
[This review was collected as part of a promotion.] I mostly like the cameras and the whole build quality is good. I really like everything about it. It's really easy. To use and I also like playing games on it It is a really really good A series Phone. BTW I like.
The screen quality.
The screen quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed
on February 15, 2025
Posted by: Nono831
[This review was collected as part of a promotion.] I use my phone to keep in contact with my loved one all across the United States. As well as for school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product Announcement
on February 16, 2025
Posted by: jrichieaboutit
[This review was collected as part of a promotion.] I like to use the Samsung A16 5G primarily for daily activities and it's quite reliable. Often, I need to set alarms and events that are important or need reminders. I would definitely ask for a higher video quality on YouTube or other streaming apps. I believe that the interface is simple, sleek, and easy to adjust to. The "gaming features" of this device offer a range of insights on how to improve or navigate play. I would like a samsung operated texting(SMS) service to provide a more ensured or legitimate messaging experience. The sound quality on calls are clear and I have no issue conversing with individuals on this phone. I would like to ask for more internal storage; especially for those that are content creators, reviewers, or are technological savvy. The hand-touch ratio or speed of loading could be improved. My main issue is certainly the lag, as it is spontaneous and a setback.
Value
4
Written by a customer while visiting Samsung US