Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
It's does everything I desire, Galaxy A1 really ha
on October 10, 2025
Posted by: Sugarmama
[This review was collected as part of a promotion.] Galaxy A1 is a great phone and so far it has been a great asset to me...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 10, 2025
Posted by: Megatron82
[This review was collected as part of a promotion.] Works good sometimes have to clean up for more speed but dose what it's supposed to do
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hola Megatron82,
We’re glad to hear the Galaxy A16 5G is doing what you need and handling everyday use reliably. Many users enjoy how durable and dependable the device is, especially paired with routine device care to keep performance running smoothly. It’s great knowing the phone supports your daily tasks exactly as designed. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear the Galaxy A16 5G is doing what you need and handling everyday use reliably. Many users enjoy how durable and dependable the device is, especially paired with routine device care to keep performance running smoothly. It’s great knowing the phone supports your daily tasks exactly as designed. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Yes he did and I like the performances , love it..
on October 10, 2025
Posted by: Sklywise
[This review was collected as part of a promotion.] My galaxy ai is bixby its very easy to use it, so I love it so much, I use my phone for working it helps me so much for my work
In the future I like to have the new Samsung because it's the best company I know for me! So I want everybody knows if you use it you don't regret I'm swear
In the future I like to have the new Samsung because it's the best company I know for me! So I want everybody knows if you use it you don't regret I'm swear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
absolutely amazing for price
on October 10, 2025
Posted by: Uhohtoriiii
[This review was collected as part of a promotion.] My fav feature is the galaxy AI its super fun to play around with BUT such a good high quality phone without paying as much. I absolutely love these phones, the camera quality, the durability, everything is so great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on October 10, 2025
Posted by: Scorpio781147
[This review was collected as part of a promotion.] The features are amazing even for an older model the updates are even better the updates are so good I don't feel the need to get a newer model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like taking pictures the most
on October 10, 2025
Posted by: Chefj1
[This review was collected as part of a promotion.] I like to take Food pics to share with my Followers on social media but also like the features as well.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hello there Chefj1,
Thanks for sharing your fun outlook on the Galaxy A16 5G. The camera is a highlight, and it’s exciting to know you enjoy capturing food photos and sharing them on social media. It’s wonderful to hear the features enable your creativity and content sharing exactly as you want. We appreciate your review and are glad Samsung is your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your fun outlook on the Galaxy A16 5G. The camera is a highlight, and it’s exciting to know you enjoy capturing food photos and sharing them on social media. It’s wonderful to hear the features enable your creativity and content sharing exactly as you want. We appreciate your review and are glad Samsung is your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Love the galaxy AI feature
on October 10, 2025
Posted by: Meeshxo
[This review was collected as part of a promotion.] My samsung galaxy a16 is a good phone it does have its moments when its slow and it freezes on me but once i restart it clear all caches, history etc the speed will pick up I do however love the galaxy AI feature.
Value
3
Response from Samsung USBy R&R, October 13, 2025
Hi there Meeshxo,
Thank you for sharing your experience with your Galaxy A16 5G. It’s great to see you've found a method to keep your device running smoothly. While clearing the cache helps, have you considered using the Device care feature? It offers a quick overview of your battery, storage, and RAM, and can automatically optimize your phone or tablet for better performance. To use it, go to Settings, swipe to and tap Device care, then tap Optimize now followed by Done. This simple step can significantly boost your device’s performance. For more tips on maintaining your device, check out the article linked below. Although Galaxy AI is not yet fully available on the Galaxy A16 5G, it still offers many useful features to enhance your experience. Thank you for your review and for choosing Samsung as your preferred brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It’s great to see you've found a method to keep your device running smoothly. While clearing the cache helps, have you considered using the Device care feature? It offers a quick overview of your battery, storage, and RAM, and can automatically optimize your phone or tablet for better performance. To use it, go to Settings, swipe to and tap Device care, then tap Optimize now followed by Done. This simple step can significantly boost your device’s performance. For more tips on maintaining your device, check out the article linked below. Although Galaxy AI is not yet fully available on the Galaxy A16 5G, it still offers many useful features to enhance your experience. Thank you for your review and for choosing Samsung as your preferred brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy A16
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My samsung galaxy A16 works great and with the new galaxy AI is wonderful it gives me great advocate and research.
Value
4
Written by a customer while visiting Samsung US