Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great budget friendly phone
on October 10, 2025
Posted by: Mcmitch
[This review was collected as part of a promotion.] Had it for a few months while I waited for parts for my s24 ultra. Even though it was temporary it is a great phone for being one of the more budget friendly. It offered almost all the features my s24 ultra had but I did miss my pen a little. I especially like the new galaxy Ai and how it helps with erasing things from photos I don't want in them. I also loved the buds 2 pros I had and unfortunately lost my first pair so I order a pair of the buds 3 pro and am waiting on trying those. I won't be upgrading my s24 ultra until one comes back with the pen that has the motion features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Games.
Television social media a16 phone is good
Television social media a16 phone is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products
on October 10, 2025
Posted by: SALLY1967
[This review was collected as part of a promotion.] Since beginning my journey with samsung products I have been amazed 👏 ✨️ excellent service products that make daily living much easier to navigate. I appreciate things that make life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great brand and I live all galaxy phones
on October 10, 2025
Posted by: Sunshine51
[This review was collected as part of a promotion.] Email, text,talk.video chat.This is a great brand and I live all galaxy phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to navigate
on October 10, 2025
Posted by: Babyblu
[This review was collected as part of a promotion.] This phone is very easy to navigate and find your personalize apps and photos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product is horrible
on October 10, 2025
Posted by: Sharing2sharer
[This review was collected as part of a promotion.] It freezes i can't call people it literally take 5 or 6 times for a call to go through. It fast when I don't need it to and slow when I need it to be fast the only good thing is the screen durable.
Value
1
Response from Samsung USBy R&R, October 13, 2025
Hello there Sharing2sharer,
Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A Series offers tools to help manage speed and storage. If apps feel slow, try clearing the cache in Settings > Device Care > Storage. This often makes a significant difference. For more tips, check out the article linked below on how to keep your device running smoothly. We appreciate your review. Thanks for choosing Samsung as your go-to brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A Series offers tools to help manage speed and storage. If apps feel slow, try clearing the cache in Settings > Device Care > Storage. This often makes a significant difference. For more tips, check out the article linked below on how to keep your device running smoothly. We appreciate your review. Thanks for choosing Samsung as your go-to brand!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product does have amazing features and perfec
on October 10, 2025
Posted by: Lovelyworkman
[This review was collected as part of a promotion.] Galaxy Ai has helped always suggest amazing topics that get me very good grades amazing for ideas
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very fast handling wise.
on October 10, 2025
Posted by: Boobearmoma
[This review was collected as part of a promotion.] Connects to internet fairly quickly. Never have any galaxy Ai issues. Charges very fast and the features are immaculate compared to other Samsung phones
Value
5
Written by a customer while visiting Samsung US