Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
My Samsung a16 5g
on October 9, 2025
Posted by: JK13ULFVIDER
[This review was collected as part of a promotion.] Broke my A14 and was not happy at first to get the a16 but it has turned out to be sufficient for my basic 5g smartphone needs
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hey JK13ULFVIDER,
We’re happy you’re enjoying your Galaxy A16 5G. Its processor is designed to handle essentials like streaming, browsing, and staying connected with ease. We understand that switching devices can be challenging, so it's wonderful that you've moved from your Galaxy A14 to the Galaxy A16 5G. We hope you’re exploring all the features your new device provides. Thank you for sharing your review. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re happy you’re enjoying your Galaxy A16 5G. Its processor is designed to handle essentials like streaming, browsing, and staying connected with ease. We understand that switching devices can be challenging, so it's wonderful that you've moved from your Galaxy A14 to the Galaxy A16 5G. We hope you’re exploring all the features your new device provides. Thank you for sharing your review. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G Review
on October 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my first phone and it is great. With features like Galaxy AI, it is the best thing that I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good entry level Galaxy Phone!
on October 9, 2025
Posted by: Joe2ez
[This review was collected as part of a promotion.] Good for anyone to start with in the samsung galaxy series for a great low price quality and all around smart phone that has universal and seemingly unlimited potential to do what you need it to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 9, 2025
Posted by: flourishingflaws
[This review was collected as part of a promotion.] The galaxy AI has been wonderful to use on my phone I love the product.And it has never done me wrong
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So many useful features
on October 9, 2025
Posted by: NotPHONEy
[This review was collected as part of a promotion.] Purchasing this phone was the smartest thing I did all year. The features are like that of a more expensive phone.
The camera is exquisite, the memory is great and the battery lasts all day and then some, even while gaming.
For the price you can't go wrong.
The camera is exquisite, the memory is great and the battery lasts all day and then some, even while gaming.
For the price you can't go wrong.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone isn't good
on October 9, 2025
Posted by: Ryebug91
[This review was collected as part of a promotion.] I use my galaxy A16 for every day use. I stream music and videos. I also do my banking and school with it. It's slow cant run more than 1 app at a time. Don't like phone. I do like the galaxy AI option
Value
2
Response from Samsung USBy R&R, October 10, 2025
Hi Ryebug91,
We appreciate you sharing your experience with the Galaxy A16 5G. You noted that multitasking felt slower, and your feedback is valuable. The Galaxy A16 5G is built for reliable daily use, offering smart connectivity and features that make tasks easier and enhance creativity. To help maintain your device's performance, use the Device care tool. It provides insights into your battery, storage, and RAM, and allows you to automatically optimize your phone or tablet for better speed and smoothness. To access it, go to Settings, swipe to and tap Device care, then tap Optimize now and Done. Your comments highlight the importance of seamless speed for our users, inspiring ongoing improvements across the Galaxy A Series. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you sharing your experience with the Galaxy A16 5G. You noted that multitasking felt slower, and your feedback is valuable. The Galaxy A16 5G is built for reliable daily use, offering smart connectivity and features that make tasks easier and enhance creativity. To help maintain your device's performance, use the Device care tool. It provides insights into your battery, storage, and RAM, and allows you to automatically optimize your phone or tablet for better speed and smoothness. To access it, go to Settings, swipe to and tap Device care, then tap Optimize now and Done. Your comments highlight the importance of seamless speed for our users, inspiring ongoing improvements across the Galaxy A Series. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I really love the camera.
on October 9, 2025
Posted by: Chillhill
[This review was collected as part of a promotion.] I really love how detailed the camera pictures are. The quality of video when I stream is the best that I've ever had in a phone. The "Galaxy AI" features are way more advanced than what I had expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Affordable Phone
on October 9, 2025
Posted by: MsNickki
[This review was collected as part of a promotion.] I use my Gala y A16 5G for EVERYTHING. It has great capabilities for just about anything you need to accomplish. The Galaxy AI is a very useful tool as well. I have always been a Samsung Galaxy girl so this a more economical way to still enjoy my samsung.
Value
4
Written by a customer while visiting Samsung US