Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is great.
on October 7, 2025
Posted by: 2sharp
[This review was collected as part of a promotion.] I use this product to watch movies and it is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Samsung 16 series best ever
on October 8, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Its made me quite of bit of money in handling my business and simple communication Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was satisfactory.
on October 8, 2025
Posted by: Rae2Rey
[This review was collected as part of a promotion.] My Samsung was perfect for streaming and or casting. Also for security cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the security of the A series Samsung. Ai is g
on October 8, 2025
Posted by: Electrobix
[This review was collected as part of a promotion.] Galaxy Ai is superb. Using my new Sansung A16 for streaming videos and posting content to websites..
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hiya Electrobix,
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear how much you enjoy the security and intuitive features. Samsung designs the A Series to provide smart, reliable performance for streaming, posting, and everyday tasks, and your feedback shows exactly what it’s meant for. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear how much you enjoy the security and intuitive features. Samsung designs the A Series to provide smart, reliable performance for streaming, posting, and everyday tasks, and your feedback shows exactly what it’s meant for. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this!!
on October 8, 2025
Posted by: SarahluvsSamsung
[This review was collected as part of a promotion.] I recently upgraded from an LG K51 to a Samsung A16 and I couldn't be happier! This phone is worlds beyond my old model. Samsung makes excellent products! They've made me a lifelong fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has good features for price
on October 8, 2025
Posted by: Dynamistink
[This review was collected as part of a promotion.] The galaxy a16 phone has great features for the price. The camera takes great photos the sound volume on speaker is not very loud but you cand download audiobosster to fix that. It holds great charge for long hours. No lag speed is sufficient. The display is great audio calls clear as a whistle. I would give the Galaxy a16 an 8 out of 10. It works it's another great galaxy phone on the cheaper end. And has just as much features and gadgets as the other high end expensive galaxy phones I would recommend to anyone needing a good phone at a great price................................
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has awesome picture and reception
on October 8, 2025
Posted by: Allboutsports
[This review was collected as part of a promotion.] I can watch any game I want at any time while I scan my security camera or photos that pop up. Allows me to supervise my kids phones or tablets when needed. And AI allows me to dig deeper into any subject needed.
Value
4
Response from Samsung USBy R&R, November 6, 2025
Hello Allboutsports
Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that durability and everyday speed have been a solid match for you so far. Many users value the A-Series for its reliable performance and protection through daily wear and tear. Samsung continues to improve features across models, so there’s always room to grow as your needs change. Thank you for your review. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that durability and everyday speed have been a solid match for you so far. Many users value the A-Series for its reliable performance and protection through daily wear and tear. Samsung continues to improve features across models, so there’s always room to grow as your needs change. Thank you for your review. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This galaxy a16
on October 8, 2025
Posted by: 162025
[This review was collected as part of a promotion.] The a16 is a nice device but the battery dies so fast. I use it for everything. And I have have to reset it everyday or it goes really slow
Value
3
Response from Samsung USBy R&R, October 8, 2025
Hello there 162025,\nThank you for your feedback on the battery performance of the A16 5G. This device is built with efficient power management and often lasts a full day based on individual usage habits. Your insights contribute to understanding how well it supports various lifestyles. If you notice faster battery drain, remember that there are settings and features available to help monitor and extend battery life. Keep track of battery performance and activate power-saving modes as needed to optimize usage. For more tips, please see the linked article on maximizing battery life and maintaining your device’s optimal performance. We value your feedback and appreciate you choosing Samsung.\nGet the most out of your Galaxy phone or tablet battery\nhttps://www.samsung.com/us/support/answer/ANS10002534/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US