Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love this phone!
on February 11, 2025
Posted by: GennaD
[This review was collected as part of a promotion.] It covers all my needs seamlessly nit matter what apps I use! Easy setup and use of everything I need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review for Samsung Galaxy A16 5g
on February 11, 2025
Posted by: AilyKat
[This review was collected as part of a promotion.] I've been wanting to get a galaxy phone for a while and settled for getting the A15. The person that help me choose the A16 is honestly a god send. The A16 is SO GOOD. I've had my phone for Lil over a month and I'm still learning small things from customization to different features. The seamless actions across apps and Switching from app to app is still a Lil iffy for me only because of the the Google assistant (which can easily be turned off) and the Samsung wallet (WHICH IS AMAZING!).It has the option for gestures(my fav) or home buttons. Like did you know you can swipe the edge of your hand across the screen for a screenshot? That is freaking cool. This is the first phone that I've had that had the NFT feature and I love it SO much. The Now Brief keeps me upto date on any news that's near me and is a great addition.
I use my phone for everyday use. The routine feature makes it so easy to be comfortable while reading my favorite book by dimming the screen and putting a comfort eye shield on, or putting my phone in DND for when I'm playing my games, and better yet putting my phone into sleep mode when it comes im for bed.
The camera is extremely vivid and beautiful. This is honestly by far the best phone I've had since 2015.
I use my phone for everyday use. The routine feature makes it so easy to be comfortable while reading my favorite book by dimming the screen and putting a comfort eye shield on, or putting my phone in DND for when I'm playing my games, and better yet putting my phone into sleep mode when it comes im for bed.
The camera is extremely vivid and beautiful. This is honestly by far the best phone I've had since 2015.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on February 11, 2025
Posted by: Cdinfm
[This review was collected as part of a promotion.] I am over all pleased with my phone. I opted for a less expensive model because I only use it for basic services. I miss some aspects of a more expensive model but otherwise I'm happy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast and has great features
on February 11, 2025
Posted by: Shucks22
[This review was collected as part of a promotion.] I use my samsung galaxy A16 for everything from online work to streaming movies and music. It works great i love all the features on it and the screen quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has some issues
on February 11, 2025
Posted by: Mumbojumbo
[This review was collected as part of a promotion.] This product has alot of bugs are something . It's steadily crashes it opens and closes apps . The one ui shutdown. It stays locking itself saying . But other then all that it's a galaxy don't need to say anything more . .
Value
3
Response from Samsung USBy R&R, February 16, 2025
Hi There Mumbojumbo,
The Galaxy devices are known to elevate your mobile computing experience, and the Galaxy A16 5G has not shorted you on that adventure. We understand it can be frustrating adjusting to a new device and learning the new software and how it behaves. Just like you are learning a new phone your device is learning how you like to use it as well. One way to prevent apps from crashing is to ensure all background apps are closed. Please see the article linked below to learn more about closing down background apps on your device. Your device is a new device; the UI may be getting more than the average updates; as a remedy, please ensure you are keeping your device software up to date. New patches may be coming in that will allow for a sturdier interaction with your phone. If you would like some additional troubleshooting steps and assistance in personalizing your device, we welcome you to reach out to our Samsung support team for further assistance. We thank you for reaching out and we thank you for choosing to be a part of the Galaxy team!
-Ty
Manage Recent apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001359/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy devices are known to elevate your mobile computing experience, and the Galaxy A16 5G has not shorted you on that adventure. We understand it can be frustrating adjusting to a new device and learning the new software and how it behaves. Just like you are learning a new phone your device is learning how you like to use it as well. One way to prevent apps from crashing is to ensure all background apps are closed. Please see the article linked below to learn more about closing down background apps on your device. Your device is a new device; the UI may be getting more than the average updates; as a remedy, please ensure you are keeping your device software up to date. New patches may be coming in that will allow for a sturdier interaction with your phone. If you would like some additional troubleshooting steps and assistance in personalizing your device, we welcome you to reach out to our Samsung support team for further assistance. We thank you for reaching out and we thank you for choosing to be a part of the Galaxy team!
-Ty
Manage Recent apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001359/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone I can do anything with it online
on February 11, 2025
Posted by: Escalade9
[This review was collected as part of a promotion.] Has lots of.memory and space I also love the app that I come with and making my life lot easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome galaxy phone ever
on February 11, 2025
Posted by: Leonight
[This review was collected as part of a promotion.] This is by for the most awesome phone ever that they released I am so happy that Samsung had released this type of device plus I like the features the camera quality everything about this phone is everything that I asked for even the 6-year-old always update this is again by far the best phone that Samsung had released ever.
Plus the 6-year-old update is amazing and I'm standing and I'm really happy that something left with this because basically the last sentence I had was the A12 and the 2-year software update was not my best expectations but I really happy that they finally doing 6-year update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing!
on February 11, 2025
Posted by: Zfighter
[This review was collected as part of a promotion.] This phone has an amazing camera and Video options, has plenty of storage and quick response to touch. Very durable and stylish.
Value
5
Written by a customer while visiting Samsung US