Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
The price was rite as I lost free phone.
on March 23, 2025
Posted by: Not happenin
from Johnson city ny
Expertise:Beginner
Hard for me to write as I'm not overly up on the tech.But I like the cameras photo better.Theres more stuff I can't uninstall and know nothing about.It seems quicker.Ive dropped it a few times and it still works ok.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, March 24, 2025
Hey there Not happenin,
Thank you for sharing your insightful review of your Galaxy A16 5G! We hope you are enjoying discovering the awesome experience at a tremendous value with the Galaxy A16 5G! Packed with the essential features you need, A16 5G brings an incredible impact to your everyday life. Some preloaded apps cannot be uninstalled. However, if you want to uninstall apps on your device, swipe up or down from Home screen to access your Apps screen. Touch and hold the app you wish to uninstall, then tap Uninstall. If you want assistance personalizing your phone, please contact our Samsung Support Team! We thank you for your feedback! Your support means a lot to us here at Samsung!
-Ty
Samsung Support
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Thank you for sharing your insightful review of your Galaxy A16 5G! We hope you are enjoying discovering the awesome experience at a tremendous value with the Galaxy A16 5G! Packed with the essential features you need, A16 5G brings an incredible impact to your everyday life. Some preloaded apps cannot be uninstalled. However, if you want to uninstall apps on your device, swipe up or down from Home screen to access your Apps screen. Touch and hold the app you wish to uninstall, then tap Uninstall. If you want assistance personalizing your phone, please contact our Samsung Support Team! We thank you for your feedback! Your support means a lot to us here at Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I've had the a fifteen and I now have the A
on April 4, 2025
Posted by: SANTACRUSIN
[This review was collected as part of a promotion.] I've had both the a 15 Andy, a 16.And I can say that the a 16 is a much better phone.It's faster, it has better picture quality as a very nice screen.The audio's decent .. I don't think it would hurt.To have a little bit more memory though dedicated to ram. I'd also like to point out the seamless action between apps.
Value
4
Response from Samsung USBy R&R, April 4, 2025
Howdy SANTACRUSIN,
Thank you for your thoughtful comparison! It's great to hear how much you enjoy the Galaxy A15 5G. This upgrade has met your needs, from a smoother experience to improved visuals and audio. We appreciate you highlighting the performance and seamless transitions, as our goal is to make everyday tasks easier and more enjoyable. The Galaxy A16 5G offers unmatched speed and usability. We sincerely thank you for your positive review and for supporting Samsung!
-Ty
Samsung Support
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Thank you for your thoughtful comparison! It's great to hear how much you enjoy the Galaxy A15 5G. This upgrade has met your needs, from a smoother experience to improved visuals and audio. We appreciate you highlighting the performance and seamless transitions, as our goal is to make everyday tasks easier and more enjoyable. The Galaxy A16 5G offers unmatched speed and usability. We sincerely thank you for your positive review and for supporting Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G review
on April 6, 2025
Posted by: Seanfitzie
[This review was collected as part of a promotion.] I really love this phone. I5 does so much for me and has so much more room then last 2 combined. Thank you for that.
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hi Seanfitzie,
Thank you for sharing your experience with your Galaxy A16 5G. It’s amazing to hear how much you love it, especially with all the extra room and performance packed into one sleek device. When your phone makes your life easier and more efficient, that’s a win worth celebrating. We appreciate you taking the time to share your feedback! Enjoy your Samsung experience!
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A16 5G. It’s amazing to hear how much you love it, especially with all the extra room and performance packed into one sleek device. When your phone makes your life easier and more efficient, that’s a win worth celebrating. We appreciate you taking the time to share your feedback! Enjoy your Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone. Lags. Hopefully one ui 7 will speed
on June 1, 2025
Posted by: Jimmyg
[This review was collected as part of a promotion.] Great budget friendly phone
Nice display
Good feel
Nice display
Good feel
Value
3
Response from Samsung USBy R&R, June 2, 2025
Hi Jimmyg,
Thank you for sharing your experience with your Galaxy A16 5G. It’s great you are enjoying your Galaxy A16 5G overall. If you notice that your device is running slower than usual, please consider optimizing your phone with a Quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Discover how to keep your device running at top speed by visiting “Keep your Galaxy phone or tablet from slowing down with Device Care,” available at the link below. Thank you for reaching out. We appreciate you—enjoy your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy A16 5G. It’s great you are enjoying your Galaxy A16 5G overall. If you notice that your device is running slower than usual, please consider optimizing your phone with a Quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Discover how to keep your device running at top speed by visiting “Keep your Galaxy phone or tablet from slowing down with Device Care,” available at the link below. Thank you for reaching out. We appreciate you—enjoy your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
it has so many good things like optimization its
on June 2, 2025
Posted by: Jonathan
[This review was collected as part of a promotion.] I like this phone its a beast for gaming on cod and roblox i like it so much and the special features it has is so good for high end gaming and Galaxy AI is perfect for me id recommend this phone on a budget because its so good for gaming and the audio is so perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung A16 5G has great features.
on July 12, 2025
Posted by: Tmick201
[This review was collected as part of a promotion.] I use my Samsung A16 5g for taking great pictures and 126 gig storage space is a plus. The phone is pretty straight forward user friendly and have a few cool features. This phone is great for older people like myself who is not so tech savvy but provide all the basic things needed to get the job done. Kudos Samsung for providing a mid price affordable option for people who needs an upto date smart phone with out breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on August 24, 2025
Posted by: Tracy31776
[This review was collected as part of a promotion.] Review Message
This Samsung Galaxy A16 5G is a really nice phone for steaming videos on YouTube and Facebook. The Galaxy A16 5G is smooth and easy to use. Is one of the more inexpensive phones, but you wouldn't know it by the way this phone pro forms and how this phone looks. It has a larger screen size for watching videos and taking photos. The over all proformance of this economy phone is wonderful.
I'm learning to use AI, and with this larger screen size you can fit more of what your seeing or reading on the screen. The colors are outstanding on this phone for taking videos, and Photos of family and friends. It's just the right phone for all of your occasions.
This phone is fast no lag time waiting for your games to download. Your games are flashy and full of color.
Fast connection speed to your apps and websites.
For your online experience.
The Galaxy A16 5G fits in your hand and is light weight. I think this a really nice and inexpensive phone, and it does whatever you want to do and holds up to the challenge.
I love Samsung Galaxy Phones. I don't buy any other Brand of Phone. And as long as Samsung keeps making Galaxy Phones I won't ever have to buy a different brand of phone.
I love Google's AI I'm enjoying learning how to use Google's AI for my intertamement purposes.
Thank you Samsung and Google AI for a wonderful experience.
This Samsung Galaxy A16 5G is a really nice phone for steaming videos on YouTube and Facebook. The Galaxy A16 5G is smooth and easy to use. Is one of the more inexpensive phones, but you wouldn't know it by the way this phone pro forms and how this phone looks. It has a larger screen size for watching videos and taking photos. The over all proformance of this economy phone is wonderful.
I'm learning to use AI, and with this larger screen size you can fit more of what your seeing or reading on the screen. The colors are outstanding on this phone for taking videos, and Photos of family and friends. It's just the right phone for all of your occasions.
This phone is fast no lag time waiting for your games to download. Your games are flashy and full of color.
Fast connection speed to your apps and websites.
For your online experience.
The Galaxy A16 5G fits in your hand and is light weight. I think this a really nice and inexpensive phone, and it does whatever you want to do and holds up to the challenge.
I love Samsung Galaxy Phones. I don't buy any other Brand of Phone. And as long as Samsung keeps making Galaxy Phones I won't ever have to buy a different brand of phone.
I love Google's AI I'm enjoying learning how to use Google's AI for my intertamement purposes.
Thank you Samsung and Google AI for a wonderful experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product review
on October 26, 2025
Posted by: Hewi89
[This review was collected as part of a promotion.] I use my device for streaming music, Bluetooth, gaming, and to keep up with my business life.
My review or issues with the GalaxyA16 5G is I've had nothing but constant issues with it and it's definitely not what I expected out of a phone. Currently I've been experiencing it running extremely slow and lacking apps even after a factory reboot.
I give this phone 0/5 stars and don't recommend it to anyone. Galaxy AI has been a great thing to use when I've needed it.
My review or issues with the GalaxyA16 5G is I've had nothing but constant issues with it and it's definitely not what I expected out of a phone. Currently I've been experiencing it running extremely slow and lacking apps even after a factory reboot.
I give this phone 0/5 stars and don't recommend it to anyone. Galaxy AI has been a great thing to use when I've needed it.
Value
1
Response from Samsung USBy R&R, October 27, 2025
Howdy Hewi89,
Thank you for your feedback. We enjoy hearing from our customers and learning from their experiences. If you're facing lag, delayed responses, or slow performance on your Galaxy A16 5G, using Device Care to optimize storage and memory can help improve speed. The Device Care feature offers a summary of your battery, storage, and RAM, and allows automatic optimization for better performance. To access it, go to Settings, swipe to and select Device Care, then tap Optimize now and tap Done. For additional troubleshooting tips like clearing cache and data, please visit the link below. Although Galaxy AI isn’t available on the Galaxy A16 5G, the device includes various smart features through One UI, such as Gemini and Google Assistant, to simplify daily tasks. Learn more via the link below. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback. We enjoy hearing from our customers and learning from their experiences. If you're facing lag, delayed responses, or slow performance on your Galaxy A16 5G, using Device Care to optimize storage and memory can help improve speed. The Device Care feature offers a summary of your battery, storage, and RAM, and allows automatic optimization for better performance. To access it, go to Settings, swipe to and select Device Care, then tap Optimize now and tap Done. For additional troubleshooting tips like clearing cache and data, please visit the link below. Although Galaxy AI isn’t available on the Galaxy A16 5G, the device includes various smart features through One UI, such as Gemini and Google Assistant, to simplify daily tasks. Learn more via the link below. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US