Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Galaxy AI!!!!!
on October 6, 2025
Posted by: GalaxyAI0134
[This review was collected as part of a promotion.] Galaxy AI!!!!!!!!!!!is a confusing ordeal This phone is ok..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device for the price!
on October 6, 2025
Posted by: AtlasintheGalaxy
[This review was collected as part of a promotion.] This phone is absolutely awesome! It has AI built right in, Galaxy AI to be exact! When I have a question, Galaxy AI answers it so fast, I am just absolutely blown away and amazed at how accurate it is! The photos are absolutely stunning, and the speed and responsiveness of this phone never is a dull moment! You don't wait on this phone, this phone waits on you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for Everyday Use
on October 6, 2025
Posted by: GalaxyBoriBayamon1980
[This review was collected as part of a promotion.] Great Phone for Everyday Use
My Galaxy A16 has worked perfectly so far. It has excellent memory, a great camera, and all its functions are up to date and well optimized. The operating system is very good — I often work from my phone and sometimes have several functions running at the same time without any problem. It’s fast, reliable, and perfect for daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super fast when downloading apps.
on October 6, 2025
Posted by: ESJ420
[This review was collected as part of a promotion.] I use my Samsung galaxy A16 to play mobile games and online casinos. Always great speed and graphics no lag. The storage space is 128gb which is enough for all the things I download. Sleek design, great sound for music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 6, 2025
Posted by: RAYMAN48
[This review was collected as part of a promotion.] Great features and product and battery and camera and sound quality rocks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its not quite doing what i need it 2.
on October 6, 2025
Posted by: Theone67
[This review was collected as part of a promotion.] I dont know how safe it is since they cloned my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Phone worked good at first
on October 7, 2025
Posted by: Lovemeasamsungphone
[This review was collected as part of a promotion.] Whwn in first got the phone I liked it. But the longer I have it the more I dont like it. Seems like everyone day it gets slower an̈d slower. Even when I keep it cleared most of the time. I would NOT recommend this phone to anyone.
Value
2
Response from Samsung USBy R&R, October 7, 2025
Good day to you Lovemeasamsungphone, \nThank you for reaching out and sharing your insight on your Galaxy A16 5G. If you notice that your device is slowing down after some use over time, it could be a sign that it’s time for a software update. Software updates are like oil changes and tune-ups for your phone or tablet—they keep things running smoothly. They also help improve the user interface, boost security, and fix minor bugs. We recommend updating the software whenever a new version is available to keep your device in top shape. Please check out the article linked below on how to update your device. Thank you for your review. We appreciate you choosing Samsung. \nHow to update your Galaxy phone or tablet\nhttps://www.samsung.com/us/support/answer/ANS10002027/\n\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 7, 2025
Posted by: SESS1ONS
[This review was collected as part of a promotion.] This devise the A16 5g is amazing. It never fails me and it has plenty of memory for what I need. I do everything on this phone. Thanks for everything . Galaxy AI is amazing .
Value
5
Written by a customer while visiting Samsung US