Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Good quality when taking pics and watching video
on October 6, 2025
Posted by: Wootxitsxkaylaxx
[This review was collected as part of a promotion.] Its fast download lots of SD and internal space great graphics and design and video , lots of storage , lots of features and incredible themes and sounds good games good internet good password protection and its a very smart device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A 16. Not sturdy at all.
on October 6, 2025
Posted by: Hidizzle
[This review was collected as part of a promotion.] The phone was less than a month old and had a case in it and yet the screen shattered from one drop of it. The drop.wasnt more than 2 feet. Phone battery seems adequate. Phone has standard features but camera isnt anything like the ultras . Speaker seemed less than quality grade as well.
Value
2
Response from Samsung USBy R&R, October 6, 2025
Hiya Hidizzle, \nThank you for sharing your experience with your Galaxy A16 5G. We appreciate your feedback, as it helps us understand how customers use their devices. It’s great to hear you've found a phone that fits your mobile needs. For your screen concerns, we have partnered with uBreakiFix, an authorized repair service with over 600 locations across the US, making it easy to find a nearby repair shop. The Galaxy A16 5G has a triple-camera setup, including a 50MP main camera, which is quite impressive. Please check the provided link for more details about your camera. Additionally, explore the guide titled “Use Dolby Atmos and other audio features on your Galaxy phone” to optimize your sound experience. Thank you for your review and for choosing Samsung. \nGalaxy A Series Camera App: A16, A26, A36, and A56 5G\nhttps://www.samsung.com/us/support/answer/ANS10004543/ \nUse Dolby Atmos and other audio features on your Galaxy phone\nhttps://www.samsung.com/us/support/answer/ANS10002953/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Great security, space, and easy to navigate
on October 6, 2025
Posted by: GlXYJD
[This review was collected as part of a promotion.] Everything is amazing and I am really enjoying the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy rocks!
on October 6, 2025
Posted by: TexTexan
[This review was collected as part of a promotion.] Fast, sturdy, great phone. Galaxy AI is great! I'd never buy or use any phone but a Samsung Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I find the Galaxy series the easiest to use.I
on October 6, 2025
Posted by: Vrmooore23
[This review was collected as part of a promotion.] I am not tech savvy but I find the Galaxy series so easy to eat up and control. It's a very rare occasion if ever hatt I have any problems with programs, files,, or adding deevices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 6, 2025
Posted by: Masterblaze
[This review was collected as part of a promotion.] Great phone super reliable. Stays charged for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on October 6, 2025
Posted by: Payazo91
[This review was collected as part of a promotion.] This phone is amazing! Has lots of great features, easy to use, great camera features, settings easy to understand and set, Galaxy AI is useful and easy to use.... by far one of if not the best Samsung phone made. And the security features are great as well. The size of the phone is superb, light in weight, and touch screen is amazing. The video play is even better! Thank you Samsung for such a splendid device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This proposals have great features
on October 6, 2025
Posted by: YakiKing
[This review was collected as part of a promotion.] Are you self son device on my TV with my phone?And I love it too.It shows better here clearly.And I enjoy it
Value
5
Written by a customer while visiting Samsung US