Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
is a pretty good phone and works very fast and eff
on October 5, 2025
Posted by: jimistixxi
[This review was collected as part of a promotion.] Great very good phone overall and I enjoy it and would recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy enough to use
on October 5, 2025
Posted by: Thecrazyquacker
[This review was collected as part of a promotion.] Galaxy a16 is affected in the central processor its slow and tiresome technology bad no like
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds precedent product
on October 5, 2025
Posted by: BIFFLE16
[This review was collected as part of a promotion.] Galaxy AI is a extremely useful device. Sharing all the up to date information you could possibly think of. I use this device for social media, video, streaming, educational and recreational purposes.
I rely.on this device all.days. I use the alarm features the daily reminder featurture first thing in the morning. I stream the web seamlessly between devices accessing the news, weather, and entertainment. I recieve my email and daily correspondences. I do my reaserch about any and all activities I would like to participate in. I download and listen to music, videos and podcasts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear picture
on October 5, 2025
Posted by: DaggerSens
[This review was collected as part of a promotion.] Gaming is awesome
I do not use Galaxy AI but I haven't heard complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A16
on October 5, 2025
Posted by: Mandireally777
[This review was collected as part of a promotion.] I like my Samsung A16 5g. It downloads fast . It holds all my games and the memory for my games . It's easy to search on it. It has a pretty good camera and filters for the camera. It's a decent size phone . Not too small not to big . Holds all my music as well .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I am deaf like Samsung smart phone cool
on October 5, 2025
Posted by: WilliamP77
[This review was collected as part of a promotion.] I am learning take time I am deaf I work floors installer exp 30 yrs
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hi WilliamP77,\nThank you for taking the time to leave a review on your Galaxy A16 5G. it’s great you have a decided to pick up the Galaxy A16 5G and are allowing it to be the device you learn more about mobile computing on. We have a great resource that will be linked below that goes into more details about the featues and things you can do on your Galaxy A16 5G and more it more functional for you, so please check it out. We thank you again for your feedback and we are glad to have you as a part of the Samsung family! \nUseful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G\nhttps://www.samsung.com/us/support/answer/ANS10004655/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
This device has amazing screen quality
on October 5, 2025
Posted by: Crazydad1990
[This review was collected as part of a promotion.] Galaxy ai and the processing system in the a16 5g is simply amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and operate.
on October 5, 2025
Posted by: Ictech74
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 for a while now, and I can honestly say it’s one of the best smartphones in its class — especially with the integration of Galaxy AI features. Samsung has really stepped up its game, offering a smooth, intelligent, and user-friendly experience that makes daily tasks faster, smarter, and more enjoyable.
The first thing that caught my attention was the phone’s performance and display quality. The screen is bright, sharp, and responsive, making everything from social media to video streaming look amazing. The battery life is impressive too — I can go through a full day of work, calls, music, and browsing without needing a recharge.
But what really makes the Galaxy A16 stand out is the addition of Galaxy AI. It feels like having a built-in assistant that learns how I use my phone and helps me do things more efficiently. Whether it’s summarizing notes, translating messages, or suggesting edits for photos, Galaxy AI adapts to my needs in real time. It even helps with typing by predicting phrases and offering smart suggestions that save me time.
The camera is another strong point. With Galaxy AI enhancements, my photos come out clear, vibrant, and perfectly balanced — even in low light. The AI automatically adjusts settings to capture the best possible shot, and features like background blur and detail enhancement make every picture look professional.
I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US