Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Product has good cell phone service
on October 4, 2025
Posted by: TootsieRoll48
[This review was collected as part of a promotion.] Galaxy A1 better than google quick lookups and web browes and quick steaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love what this has added to my life!
on October 4, 2025
Posted by: Ladyrain365
[This review was collected as part of a promotion.] My Galaxy phone has upgraded my life, I also habe the tablet and watch. Galaxy AI, is chiming in when I need it amd when I dont realize I need it.
Organizing my life, goals and keeping track of everything and directing me how to or when to!
Organizing my life, goals and keeping track of everything and directing me how to or when to!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok features
on October 4, 2025
Posted by: J3nn77
[This review was collected as part of a promotion.] I want the screen to be bigger and Galaxy AI to not help as much
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hello to you J3nn77,\nThanks for sharing your thoughts on the Galaxy A16 5G. Its 6.7-inch Super AMOLED screen gives an immersive viewing experience and is comfortable to hold. While a larger screen might be preferable, upcoming models like the Galaxy S25 Ultra and Galaxy Z Flip7 will have slightly bigger 6.9-inch screens. We’re pleased you're exploring your device's features; however, the Galaxy AI full rollout is not yet available for this model. Nonetheless, it still offers many smart features to improve your experience. We value your review and are glad to have you in the Samsung community.\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
4
Works Great!
on October 4, 2025
Posted by: Kricket
[This review was collected as part of a promotion.] The phone works really great with all the pictures of kids/family/events that I take.
It also keeps up with all the different apps that I have to have on my phone for work and for school. The loading does get slower after all the apps, but thats expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the storage and the camera is so clear.
on October 4, 2025
Posted by: Ronnie
[This review was collected as part of a promotion.] I love my galaxy for the storage, camera is so clear and the calendar. It's like having a personal assistant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's really reasonable for Its price
on October 4, 2025
Posted by: teddy509
[This review was collected as part of a promotion.] I use it majoritarly to play dls25 and it's really fluid
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has served me well
on October 4, 2025
Posted by: Nexus29
[This review was collected as part of a promotion.] I used galaxy ai to better assist me on my way to and from places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the device very much it has so many options
on October 4, 2025
Posted by: BigC4Sure69
[This review was collected as part of a promotion.] I use my device on a daily basis for everything from streaming to watching videos and messaging and I also love the AI that is part of Samsung devices it's very helpful for all kinds of tasks...thank you Samsung
Value
5
Written by a customer while visiting Samsung US