Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,206
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great quality, very durable, great big screen
on October 4, 2025
Posted by: Trini gal
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Phone works great. Good pictures too. Love the size of the phone, nice big screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The screen is big
on October 4, 2025
Posted by: Scorpionkiller
[This review was collected as part of a promotion.] I use it for mostly social media making phone calls and gaming.
The graphics on it are amazing, and the updates just get better.
The graphics on it are amazing, and the updates just get better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on October 4, 2025
Posted by: PiscesQween
[This review was collected as part of a promotion.] I love the size of the device. The screen size is nice. Many features that are very handy. The picture quality is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device has amazing features
on October 4, 2025
Posted by: PiscesQween2
[This review was collected as part of a promotion.] I use my device reading and watching movies. It's very durable and I love the design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 phone
on October 4, 2025
Posted by: TonyR48
[This review was collected as part of a promotion.] It's a great 👍 phone I like the extra micro SD storage.The camera loos very crisp.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy all the new features on my phone
on October 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone everyday ,the apps I use most is weather,and the new galaxy AI features help me in alot of searches . I do use my phone to play casino games and rarely do I have any problems .always dependable and its speed, and easy to use features will be why I will always own a galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best value
on October 4, 2025
Posted by: Wfthomdad
[This review was collected as part of a promotion.] I use this device for everything, especially Galaxy AI features. It has simplified everything from helping kids with homework to shopping in a way I had not with previous phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its great love how eazy for people with T.B.I.
on October 4, 2025
Posted by: Josh74
[This review was collected as part of a promotion.] Galaxy AI is wonderful works all eazy never had it better for a phone
Value
3
Response from Samsung USBy R&R, October 6, 2025
\nGreetings Josh74, \nThank you for reaching out and sharing your insight on your Galaxy A16 5G. We are thrilled to hear it is performing so well for you; we couldn’t ask for more. While the full rollout of Galaxy AI has not yet reached this device, many smart features are still included to help enhance your user experience. We appreciate your feedback and thank you for making Samsung a part of your mobile experience. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US