Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
By far the best phone I've ever had!
on October 2, 2025
Posted by: Ace1104
[This review was collected as part of a promotion.] The fact that I can have two numbers on this phone is a great thing for me, esim and regular sim, it really makes my day a lot easier. But the thing I love the most is the screen and the way the movies look when I'm watching them I'm a big movie fan like a really big movie fan and this phone by 4:00 is one of the best and sound and screen that I've ever had. Also it's fast stylish and like I said by far the best one I've ever had I have nothing but good things to say about this phone on the durability of it is great thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The device functions smoothly it keeps a charge
on October 2, 2025
Posted by: Landpirate
[This review was collected as part of a promotion.] I use the Galaxy device for a lot of streaming music.When I am either working out daily or walking or you know, just basically cleaning around the house.I use It for streaming services like Netflix or another stuff like that, and it streams perfectly well.Balanced keeps a charge very well for a long time.Doesn't die all of a sudden.Samsung did a really good job on this one!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Connection sometimes slow
on October 2, 2025
Posted by: Chyna83
[This review was collected as part of a promotion.] Device Canberra phone quality is great but the phone has slow connection at times and it has me restart the phone for it to move faster
Value
3
Response from Samsung USBy R&R, October 3, 2025
Hi there Chyna83, Thank you for reviewing the Galaxy A16 5G. You mentioned that connectivity can sometimes feel slower, and we value your feedback. The Galaxy A16 5G aims to balance performance with essential daily features, with connectivity being a key aspect. Many users enjoy reliable communication using the A16 5G and benefit from Device Care tools that help keep the device running smoothly. For tips on maintaining your device's performance, please see the linked article below. Your insights show how the Galaxy A series continues to grow in value by meeting customer needs. Thank you for sharing your thoughts and for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy AI is next level!!
on October 3, 2025
Posted by: CrazeeL
[This review was collected as part of a promotion.] Love this phone! Galaxy AI is amazing! The camera is fantabulous!! Buying one for my husband ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A1 & its features.
on October 3, 2025
Posted by: Loveroo
[This review was collected as part of a promotion.] I love my Galaxy A1 & it's features. The great pixels with the Galaxy A1 camera as well as the great quality of picture it provides while streaming videos or better yet what I use my Samsung Galaxy A16 5G for on a daily is gaming. The ability to easily multi-task has never been easier! Love it & highly recommend to every Samsung lover. Iam a #1 Galaxy A1 super fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 device review
on October 3, 2025
Posted by: Ladyb1k
[This review was collected as part of a promotion.] I only used this phone briefly because I require more memory storage then it provides, but for a basic line of communication this phone would definitely be sufficient. The phone was a little slow to load the system functions and the front facing camera wasn't all that great. But the rear camera was amazing. I used the phone for well everything.
Value
3
Response from Samsung USBy R&R, October 3, 2025
Hey there Ladyblk, Thank you for your detailed review of the Galaxy A16 5G. You pointed out its strengths, such as smooth rear camera performance, and areas for improvement, including system speed and the front camera. Your insights highlight the balance the Galaxy A16 5G strikes by offering reliable performance while Samsung continues to innovate in speed, imaging, and usability. This combination of practicality and ongoing design updates makes Galaxy devices a trusted choice for many users. We appreciate your feedback and are happy to have you as part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great loved it!
on October 3, 2025
Posted by: Cinnamamiiiii
[This review was collected as part of a promotion.] Loved the graphics love the fact connection metro booming 💥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great pictures quality
on October 3, 2025
Posted by: Anitanet1982
[This review was collected as part of a promotion.] I love my phone. It has plenty storage n I play my games on it.
Value
4
Written by a customer while visiting Samsung US