Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
My product has great features and great use.
on October 1, 2025
Posted by: Love2brows
[This review was collected as part of a promotion.] Love my A16 5G. I love the Galaxy AI and I'd love to use it. I use it everyday and to be honest with you my phone has come in handy so much. I use it to call my daughter all the time to stay in touch with family members. I use it to keep track of my weight gain and weight loss, my health, as I have downloaded several apps but one of my favorites is my fetch app where I play games quite a bit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Classic Galaxy interface, hands down biggest bang
on October 1, 2025
Posted by: OgTurtle77
[This review was collected as part of a promotion.] I use it for everything streaming, browsing and casting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 1, 2025
Posted by: Kamakizee
[This review was collected as part of a promotion.] Great product, the Galaxy AI is insanely accurately awesome. The features are really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good do far
on October 2, 2025
Posted by: Vstrolamonte2x
[This review was collected as part of a promotion.] Galaxy a16 pretty cool and awesome so far .. right up my alley...
Value
5
Response from Samsung USBy R&R, October 8, 2025
Hey there Vstrolamonte2x,\nThank you for the positive feedback on your Galaxy A16 5G! It offers a range of features to help you stay connected and creative, and we're glad it’s serving you well. We appreciate your kind review and your support of Samsung. Keep making the most of your day-to-day experiences. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is far better than the A15 so many more
on October 2, 2025
Posted by: Notsonutz
[This review was collected as part of a promotion.] I use my phone basically for work ,very reliable for an inexpensive phone
Value
5
Response from Samsung USBy R&R, October 8, 2025
Hi Notsonutz,\nThanks for reaching out and sharing your thoughts on the Galaxy A16 5G. Your experience reflects our goal—the Galaxy A16 5G combines innovation, user-friendliness, and smart design. It’s a versatile device suitable for work, entertainment, or everyday use. We’re pleased to hear it's a worthwhile upgrade for you. If you’re still thinking about it, don’t hesitate! Your feedback helps us improve. We appreciate your choice of Samsung.\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price.
on October 2, 2025
Posted by: RMcDonald
[This review was collected as part of a promotion.] Had my Galaxy A-15 phone for nearly a year and I am very pleased. The Galaxy AI feature has helped me with food recipes and updating my resume as well as assisting me with other life stuff. Before this phone, I had the Samsung Galaxy S-21 which I was very pleased with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been a charm.
on October 2, 2025
Posted by: Nittybae
[This review was collected as part of a promotion.] It has lots of memory. It updates very fast and I love all the recently added features like emjois during text. The camera is nice! The colors they come in are awesome as well!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5g great phone
on October 2, 2025
Posted by: StormPanda0522
[This review was collected as part of a promotion.] This phone has been a great phone. The features are endless. The galaxy Ai does its job. I would totally recommend it to others.
Value
4
Written by a customer while visiting Samsung US