Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product changes the playing field of electron
on October 1, 2025
Posted by: BooTee
[This review was collected as part of a promotion.] This phone is top of the line! All new features and with added AI your gonna be blown away!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The products features cover my needs exceptionally
on October 1, 2025
Posted by: Robino
[This review was collected as part of a promotion.] My Galaxy A16 was priced just right for my budget and my smartphone needs. The device meets my everyday expectations and has great service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyday phone!
on October 1, 2025
Posted by: JeffAdair
[This review was collected as part of a promotion.] I use my Galaxy A16 5G almost everyday to keep in touch with family and friends. It runs all my social media apps flawlessly and never once has not performed beautifully.
Value
5
Response from Samsung USBy R&R, October 1, 2025
Hi JeffAdair
We’re always glad to receive a 5-star review! The A16 5G is designed to impress, and it seems to be achieving that. We appreciate your support. Built with passion, driven by innovation. Thank you for your review, and we value you choosing Samsung. -Ty
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We’re always glad to receive a 5-star review! The A16 5G is designed to impress, and it seems to be achieving that. We appreciate your support. Built with passion, driven by innovation. Thank you for your review, and we value you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 1, 2025
Posted by: LazzsAngel
[This review was collected as part of a promotion.] With the Galaxy AI, I can dictate messages and open app, set timers. I love everything about my A16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on October 1, 2025
Posted by: Chelle
[This review was collected as part of a promotion.] I use my Galaxy for work, and for shows, it is used for pictures and all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This company has great but I'm not impressed
on October 1, 2025
Posted by: Bellybelle
[This review was collected as part of a promotion.] The company has always made great products however with this phone I will say I'm not impressed at all with it. Slow loading and nothing to fancy or special about the phone.
Value
3
Response from Samsung USBy R&R, October 3, 2025
Howdy Bellybelle, Thank you for being a loyal Samsung customer and sharing your experience with the Galaxy A16 5G. The device is designed with simplicity in mind, offering core Galaxy features with the reliability our customers expect. Although you found this device less dynamic than you had hoped, it still provides the essentials of the Galaxy ecosystem, from seamless app integration to dependable design, making it a trusted companion for everyday needs. We’re glad you continue to value Samsung and the legacy of devices that have shaped your experience over time. Thank you for making Samsung your go to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Improvements to harware
on October 1, 2025
Posted by: Misha22
[This review was collected as part of a promotion.] The device could use some softare/hardware improvements to improve speed, and daily performance
Value
2
Response from Samsung USBy R&R, October 3, 2025
Hello Misha22, We appreciate your detailed thoughts on the Galaxy A16 5G. It’s encouraging to see how closely you observe performance, as the A Series was designed to balance everyday functionality with Galaxy’s signature ease of use. The simplicity of this model makes it an accessible choice for essential tasks, while still providing reliable durability and a user-friendly design. Your comments about potential performance improvements show how deeply you engage with your device, and it’s feedback like this that continues to inspire innovation in the Galaxy family. Thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Affordable
on October 1, 2025
Posted by: Theoncefutureking
[This review was collected as part of a promotion.] It's an alright phone it is what it. I'm kinda going through it right now so I take what I can get. BUT I WOULD HONESTLY TAKE THIS GALAXY A16 BEFORE MOST..I just love samsung
Value
4
Written by a customer while visiting Samsung US