Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great internet speed
on September 30, 2025
Posted by: Swaziab
[This review was collected as part of a promotion.] The galaxy ai is so helpful with everyday task and solutions i bought my samsag galaxy phone 2 months ago n i must say its one of the best price and phone ive every purshased from day to day apps to fast 5g speed im 100%satusfide with this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not to shabby!!
on October 1, 2025
Posted by: KCchiefer4Life
[This review was collected as part of a promotion.] I have been using Samsung for ever. Mostly use mine for work. I love to use the AI feature to write storys about my autistic son to help his siblings better understand his condition. Works really well.
Value
4
Response from Samsung USBy R&R, October 1, 2025
Hey there KCcheifer4Life, We enjoy hearing from you. The Galaxy A16 5G continues to make a difference, and we're pleased it’s supporting your productivity and helping you find your flow. Many users have used it as a backup device or work phone, demonstrating its value in managing your daily tasks. Thank you for your feedback, and we're delighted to have you in the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Device locator
on October 1, 2025
Posted by: Queen5150
[This review was collected as part of a promotion.] I have trouble locating other devices and also utilizing the navigation system
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its so nice it runs good too.
on October 1, 2025
Posted by: Jujuistonice
[This review was collected as part of a promotion.] I play roblox so i need help for codes so i ask galaxy ai to help me with that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
REALLLLLLLLLY good phone!!
on October 1, 2025
Posted by: SneakerFreak
[This review was collected as part of a promotion.] Got the Galaxy A16 5G as my second phone. Does really well for what I need. The touch responses are quick, the display is AMAZING! One problem I find is that the battery doesn't last as it's advertised. I find that I'm running out of battery time in a single day, as opposed to the time that Samsung says it's shipped to last. Other than THAT..I would recommend this phone. As far as the Galaxy AI goes, I LOVE IT!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could use more storage and faster hardware galax
on October 1, 2025
Posted by: Eatme33
[This review was collected as part of a promotion.] Needs faster processing and more storage with galaxy ai upgrades
Value
4
Response from Samsung USBy R&R, October 1, 2025
Ahoy Eatme33, Thank you for sharing your thoughts on your Galaxy A16 5G. Your feedback is important as we work to enhance our products. If your device begins to slow down over time, try a quick optimization. Use the Device care feature for an overview of your battery, storage, and RAM, and to automatically optimize your phone or tablet for better performance. To access it, go to Settings, swipe to and tap Device care, then press Optimize now and tap Done. For more details, see the linked online article. We value your input and appreciate your loyalty to Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy A1
on October 1, 2025
Posted by: Dillonger275
[This review was collected as part of a promotion.] My galaxy a16 is best phone I had thank you. It's durable easy to navigate threw apps over really good reliable phone.
Value
4
Response from Samsung USBy R&R, October 1, 2025
Howdy Dilllonger275, Thank you for sharing your enthusiasm about your Galaxy A16 5G. We are happy to hear that your device is working well for you. The Galaxy A16 5G is built to deliver reliable performance for everyday use, and we’re excited to hear it keeps you productive and entertained. We appreciate your review and thank you for choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good features, but could use more security
on October 1, 2025
Posted by: Cleo81
[This review was collected as part of a promotion.] Good phone, needs more security against Malware and Spyware
Value
4
Written by a customer while visiting Samsung US