Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great features with this device
on February 11, 2025
Posted by: PropertyOfJokers
[This review was collected as part of a promotion.] This Galaxy A16 device is seamlessly flawless easy to navigate easy to do multiple screens lightweight perfect size for your hands amazing and outstanding future such as find me
I use this device to keep track of family and friends and my little brother and sister with the find app location always have been Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finger print reader on power button!
on February 11, 2025
Posted by: Diamond
[This review was collected as part of a promotion.] The finger print reader on the power button is a nice touch. Also the volume quality is awesome on this bad boy. Wish the screen was a little more scratch resistant but over all it's a good phone for the price point. Haven't figured out the "seamless across apps" feature or the "audio erase" yet but it sounds useful for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16
on February 11, 2025
Posted by: AlphaBro2769
[This review was collected as part of a promotion.] it's ok... does great in a pinch..
still a great device though
still a great device though
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 11, 2025
Posted by: QuietGirl
[This review was collected as part of a promotion.] The camera is Immaculate games run smoother than ever the processer is great the battery life is 2 days while using it the phone just runs smooth as ever all together one of the best phones I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
sensor problems with the screen
on February 11, 2025
Posted by: Okiehoss86
[This review was collected as part of a promotion.] This phone is the worst galaxy I've ever had I'm disappointed galaxys usually are top notch this one isn't however the screen is the strongest I've ever seen
Value
2
Response from Samsung USBy R&R, February 14, 2025
Hey Okiehoss86,
We are just happy to hear from you and thank you for sharing your insight on your Galaxy A16 5G. It is built with durability in mind. If your phone screen is taking longer than expected to respond to your touch, adjusting your device’s screen sensitivity may help. You can turn on Touch sensitivity to increase the screen's responsiveness. Navigate to and open Settings, then tap Display, and then tap the switch next to Touch sensitivity. You can find other ways that may be useful in the articled titled, “Galaxy phone or tablet's screen is frozen or responds too slowly.” Samsung is always working to enhance the experience across all devices, ensuring they deliver the performance and reliability you expect. Thank you again for sharing your experience with us and allow us the opportunity to hear from you. Thank you for choosing to be a part of the Samsung Team.
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are just happy to hear from you and thank you for sharing your insight on your Galaxy A16 5G. It is built with durability in mind. If your phone screen is taking longer than expected to respond to your touch, adjusting your device’s screen sensitivity may help. You can turn on Touch sensitivity to increase the screen's responsiveness. Navigate to and open Settings, then tap Display, and then tap the switch next to Touch sensitivity. You can find other ways that may be useful in the articled titled, “Galaxy phone or tablet's screen is frozen or responds too slowly.” Samsung is always working to enhance the experience across all devices, ensuring they deliver the performance and reliability you expect. Thank you again for sharing your experience with us and allow us the opportunity to hear from you. Thank you for choosing to be a part of the Samsung Team.
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's great and fast
on February 11, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] I use my phone literally everyday for school work ,making calls and texting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone..great features great camera aweso
on February 11, 2025
Posted by: Bonesr22
[This review was collected as part of a promotion.] My phone helps me daily with work ..I use the internet to look up parts .maps .watch removal and installation instructions. Stram repair videos. Message ppl.it erases stuff automatically. And is as quick as a laptop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung A16 Review
on February 11, 2025
Posted by: JBsGirl
[This review was collected as part of a promotion.] I absolutely love it. It is awesome, it has great streaming, it gooks to my TV and speakers for seamless streaming. The camera takes amazing pictures. I usually do t spend this much on phones but I am so glad I did. It is the best phone money can buy. I haven't had any problems with it since I got it. Thank you so much!!!!
Value
5
Written by a customer while visiting Samsung US