Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Gemini is worth getting the phone for alone
on September 26, 2025
Posted by: KingNice69
[This review was collected as part of a promotion.] I love this phone the AI on the galaxy A16 in incredible Gemini is super helpful with the live chats and the view my screen option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A16 has great features
on September 26, 2025
Posted by: Baileyfa97clevtx
[This review was collected as part of a promotion.] I personally use my galaxy A16 for multiple things.
I use it for personal use, for work, for school, for streaming and also gaming, and all in all it is great.
I use it for personal use, for work, for school, for streaming and also gaming, and all in all it is great.
Value
5
Response from Samsung USBy R&R, September 26, 2025
What’s up Baileyfa97clevtx, Thank you for your feedback on the Galaxy A16 5G. We're happy to hear how well the phone serves your personal, school, and work needs. Its design supports streaming, gaming, and productivity seamlessly, and we’re glad you’ve experienced these advantages. We appreciate you sharing your positive experience and choosing to be part of the Samsung community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I have ever used. Perfect!
on September 26, 2025
Posted by: PattyMeltz
[This review was collected as part of a promotion.] Galaxy AI is amazing. I USE THIS PHONE TO SHOP STUDY PAY BILLS PLAY GAMES STREAM MOVUES AND SHOWS I EVEN CAN USE IT FOR CONTACTLESS PAYMENT. THIS IS TRULY AN AMAZING DEVICE. I TAKE PICTURES AND STREAM MUSIC THERE IS SO MUCH TO DO! IM HOOKED! can't live without my Samsung it does so much and it's safe quick and efficient! The more I use it the more I learn it's like the globe is at my fingertips!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on September 26, 2025
Posted by: Natz0890
[This review was collected as part of a promotion.] But it does seem to be kind of slow while loading things
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like it's different Features.
on September 26, 2025
Posted by: JPSingh369
[This review was collected as part of a promotion.] Majorityof the Features I have not experienced it until now.
I just use it to get Familiarize Myself for future Bussiness and Private Engagements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been the best phone I ever had.
on September 26, 2025
Posted by: Dawn20
[This review was collected as part of a promotion.] I love playing games and watching podcasts on my phone. I never have any problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has amazing picture and quality+ long battery life
on September 26, 2025
Posted by: DROCxREVENANT
[This review was collected as part of a promotion.] I use my Galaxy a16 for gaming, work, and I use it for photography. I love the Galaxy AI feature because there's no question that can go unanswered when you have ai. I play really large games on my device and it runs the game perfectly and on top of that it has amazing battery life so I get to enjoy my games for a lot longer than I was able to with my old device
Value
3
Response from Samsung USBy R&R, September 29, 2025
Hey DROCxREVENANT, Your review really highlights why we love the Galaxy A16 5G! Thank you so much for sharing your wonderful experience. We're thrilled to hear you're enjoying your device; it truly packs a lot of great features into a sleek, practical design. From its stunning 6.7″ Super AMOLED display to its slim 7.9 mm body, the Galaxy A16 5G is definitely a stylish choice in this price range. You'll appreciate the 5,000 mAh long-lasting battery, which handles gaming and calls with ease, and the 50 MP main camera with EIS, perfect for casual photography. With its fantastic software support, vibrant display, and affordability, the Galaxy A16 5G offers incredible value. There's so much to explore with your device! Be sure to check out the article linked below for all the cool features. We really appreciate you taking the time to share your thoughts — thanks for choosing Samsung! Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has better features
on September 26, 2025
Posted by: LuisP305
[This review was collected as part of a promotion.] I had the Galaxy A15 and the 14 the new 16 is way better and more easier to used
Value
5
Written by a customer while visiting Samsung US