Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,181 Reviews)
Open Ratings Snapshot
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
41 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
This phone is just an amazing product I love it
on September 26, 2025
Posted by: Twiggylimon
[This review was collected as part of a promotion.] I love the phone and the features are out of this world can't go wrong using it it's just awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a great phone
on September 26, 2025
Posted by: Lucifer
[This review was collected as part of a promotion.] The phone is a great phone to have it does not mess up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's just a simple phone that's kinda heavy and bu
on September 26, 2025
Posted by: Phiros2digital
[This review was collected as part of a promotion.] I have never used A1 , I'm not sure what you want to hear it's a basic phone with basic stuff. So if you would like a simplified solution for your ability to stream and access your phones features then this is the phone for you and your everyday life 😉
Value
3 out of 5
3
Response from Samsung USBy R&RSeptember 26, 2025
Hi Phiros2digital, We appreciate your feedback on the Galaxy A16 5G. As part of the Galaxy A series, the A16 offers essential features along with the reliability Samsung phones are known for. Its sturdy build and user-friendly interface make it a dependable choice for staying connected every day. The combination of performance and simplicity helps ensure the device remains practical for those who prefer straightforward functionality. Thank you for sharing your thoughts. We’re grateful you chose Samsung to be part of your tech toolkit. -Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm Soring to the Moon, with My Galaxy A16 5G
on September 26, 2025
Posted by: Tc000Happymika
[This review was collected as part of a promotion.] When I seeking another phone with better screen and image quality, transitioning from my old service provider I was introduced to the: GALAXY A16 5G. The reason I needed another phone was for the pixels, in order to take better pictures and make videos with more clarity than my precious phone. Well, I am not disappointed with my phone choice, not even with the features that have great compatibility with my other devices software, which makes it very easy for me to get things done. It's amazing of how much I can do and get accomplished, just right from my Galaxy A16. This phones capabilities are endless it seems, I'm still discovering and finding out more each time I use my Samsung Galaxy. I am not disappointed by geting this particular phone, and am looking forward to possibly upgrading soon in the near future to check out what Samsung has got going next. Thanks, Samsung from your satisfied customer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
only for beginners
on September 26, 2025
Posted by: sanpril
from maryland
Expertise:Intermediate
Verified Purchase:Yes
Fine for beginners. It takes a long time to turn on. It belongs to my 10yr old.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RSeptember 29, 2025
Hi sanpril, Thank you for sharing your experience with your Galaxy A16 5G! Designed to fit seamlessly into your daily life, it’s truly a reliable device for people of all ages. If you notice that starting up takes a bit longer than usual, just double-check that your device’s software is updated to the latest version. Also, removing or turning off apps that open at startup can make a big difference in speeding things up. You’ll find more tips on keeping your device current below. We really appreciate your review and are so happy to have you as part of the Samsung family! How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera. On this phone
on September 26, 2025
Posted by: Mimi77
[This review was collected as part of a promotion.] Galaxy 16A takes great photos. I do all my gaming right from my phone alone with streaming my shows and movies
Value
5 out of 5
5
Response from Samsung USBy R&RSeptember 26, 2025
Hello Mimi77, We appreciate your feedback on the Galaxy A16 5G. It’s exciting to hear how much you enjoy the camera and the quality of the photos you’ve been capturing. With gaming, streaming, and entertainment all running from your phone, you’ve highlighted the versatility that makes Galaxy devices stand out. Thank you for choosing Samsung. -Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this phone
on September 26, 2025
Posted by: Bdqualls
[This review was collected as part of a promotion.] Use mine for everyday things, alarm clock,calculator, time, etc.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I alway's buy Samsung/Galaxy products
on September 26, 2025
Posted by: 4everSamsungman
[This review was collected as part of a promotion.] I alway's trust Samsung Galaxy AI products . I'm a Samsung product buyer and prefer Samsung products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 3769-3776 of 5181 results 
<< 1 ... 470 471 472 473 474 ... 648 >>