Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,181 Reviews)
Open Ratings Snapshot
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
41 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4 out of 5
4
Very good phone
on September 22, 2025
Posted by: DoneyNV
[This review was collected as part of a promotion.] I HAVE THE A16. Sturdy phone and helps out In a pinch. Its quick with passwords and searches. The Galaxay AI is a helpful tool as well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy a15 is an awsome phone it does everything
on September 22, 2025
Posted by: Brittbritt
[This review was collected as part of a promotion.] I wouldn't trade my galaxy a15 for nothing hands down fastest phone I have ever hade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on September 22, 2025
Posted by: Ricjilla
[This review was collected as part of a promotion.] Great phone need more to review but overall a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it just new update just like my older version
on September 22, 2025
Posted by: Kimber71
[This review was collected as part of a promotion.] I use it a lot for gaming and just also all my other daily uses that I would use it for keeping in track of appointments Etc and it's just a newer version and I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just upgraded to the A16 from the A15 so it's new.
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Well I use my A16 for gaming and movies along with music 3/4 of my free time. I also travel a lot with work . I've tried out the Samsung AI . But it's new to me I'm a older person and had been away for a while. But it's easy to use ice big screen good pictures and video/calls. Decent battery life but once again I play a lot on it. But overall I'd give it a 4****. Does have battery issues getting hot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Strong Phone
on September 22, 2025
Posted by: JasonJay1
[This review was collected as part of a promotion.] The Samsung galaxy is a really good phone with quality look and long battery life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Review & Understanding of the Samsung Galaxy A16
on September 22, 2025
Posted by: Love2ShopTilIDrop
[This review was collected as part of a promotion.] A Review and Understanding of the Samsung Galaxy A16
The Samsung Galaxy A16 is a budget-friendly smartphone that aims to provide a solid user experience without the high price tag of a flagship device. It's a phone that makes a calculated trade-off: it provides a fantastic display and long-term software support in exchange for some compromises in performance and camera quality. This review will delve into its key features and then explore how a phone like this, with its specific strengths and weaknesses, can affect an individual's daily life.
Key Features and Performance
The A16 is built on a foundation of value. One of its standout features is the 6.7-inch Super AMOLED display. With a Full HD+ resolution and a 90Hz refresh rate, it's a display that punches well above its weight class, offering vibrant colors and a smooth scrolling experience that is often reserved for more expensive phones. This is a significant highlight, especially for those who spend a lot of time consuming media on their phone, like watching videos or scrolling through social media.
Under the hood, the A16 is powered by a Mediatek Helio G99 or Exynos 1330 chipset, depending on the region. Performance is a mixed bag. While it can handle everyday tasks like browsing, social media, and messaging without major issues, some users have reported noticeable stutters and lag, particularly when multitasking or playing more demanding games. The user experience can be improved by opting for a model with more RAM (6G
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Goodtyme/great time
on September 22, 2025
Posted by: Shocker11
[This review was collected as part of a promotion.] Galaxy ai isnt running well. But otherwise is great scenary and probably a great time
Value
2 out of 5
2
Response from Samsung USBy R&RSeptember 24, 2025
Hey there Shocker11, Thank you for sharing your experience with the Galaxy A16 5G. We appreciate you taking the time to tell us how your device has been performing. Although the Galaxy A16 5G has not yet fully rolled out Galaxy AI, it still offers many smart features that enhance your user experience. These devices are designed to balance performance with everyday features like vibrant screens and dependable connectivity. Many users value the A16’s 5G speed and practicality for daily tasks. Thank you for your review, and we’re glad you are part of the Samsung community. -Ty

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Written by a customer while visiting Samsung US
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