Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
I'm miss my galaxy s10 😞
on September 21, 2025
Posted by: Osamachinnladen
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G feels like a budget phone trying too hard to play in the big leagues—and failing. The performance is sluggish, the camera struggles in anything but perfect lighting, and the build quality screams “cut corners.” Worst of all, Samsung’s hyped Galaxy AI features are barely functional here—more marketing than magic. If you’re expecting smart photo edits or real-time translation to shine, prepare to be disappointed. This phone’s AI feels like a placeholder, not a powerhouse.
Value
1
Response from Samsung USBy R&R, September 23, 2025
Hey there, Thank you so much for sharing your thoughts about your Galaxy A16 5G! We truly love hearing from our customers and learning about their experiences. If you're comparing the Galaxy A16 5G to other devices, keep in mind that it’s designed to make everyday tasks easier with smart tools for communication, productivity, and creativity. While this model doesn’t yet have the full Galaxy AI rollout, it still packs plenty of great features to enhance your experience. We really appreciate your review and thank you for being a valued Samsung customer! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Magnificent easy and reliable features
on September 21, 2025
Posted by: True2words
[This review was collected as part of a promotion.] My Galaxy A16 is top tier in all aspects of quality as it's features are easy to use and manage. Everything down to how it runs and things of that nature are just splendid. There's is nothing better then a phone that has no issues and runs as should. My Galaxy A16 helps me complete things using its feature and just makes life more simple and smooth and the Galaxy AI is beyond amazing from the creativity you are able to bring to life to the questions you need answering Galaxy AI does it all! Everything is just overall the best and I wouldn't dream of changing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen and camera
on September 21, 2025
Posted by: Ghostdagreat80
[This review was collected as part of a promotion.] 💯💯💯💯💯 phone is really great camera weight big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Secrets don't keep friends. It destroys life
on September 21, 2025
Posted by: YayYay44
[This review was collected as part of a promotion.] I have an galaxy A16. It's my favorite phone. I need an upgrade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Phones are the best around!
on September 21, 2025
Posted by: Happy2day
[This review was collected as part of a promotion.] My Galaxy A165G does everything I need it to do. It keeps me on schedule with my calendar and Galaxy Ai helps by reminding me of my appointments and the battery life is great. Lasts for days before I have to charge it. I have no problems with reception and always have a good signal. The camera takes excellent photos. I use my phone to take a lot of pictures for work and my clients have commented on the photo quality that I have and it does stand out from the rest. I am very happy with my phone and would recommend a Galaxy device to anyone who hasn't had one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GalaxySmartphone
on September 21, 2025
Posted by: Sherry
[This review was collected as part of a promotion.] Galaxy AI is unbelievably clever. This device makes things fast and easy for me. Especially looking up an address on maps. The directions pop up within seconds. Im very pleased with my smartphone from Galaxy. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpectedly impressive for the budget
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] For the price of this device, I was blown away by the quality and amazing features it carries. Most of these features you find only on flagships, but here it is budget phone that meets the same needs as a flagship would.
I gotta give it to you, samsung.You've been doing your thing with A.I.
My phone is my best friend and makes my day better and easier.
I gotta give it to you, samsung.You've been doing your thing with A.I.
My phone is my best friend and makes my day better and easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much better then my galaxy a1
on September 22, 2025
Posted by: Ayeone
[This review was collected as part of a promotion.] I loved my galaxy s21+ but I love galaxy a1 even more. This product has changed my view on galaxy all together. Its features just take technology in e very day life to a whole different level. I LOVE galaxy. I will never go back to using any other product from any other brand
Value
5
Written by a customer while visiting Samsung US