Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This is a great phone for the cost.
on September 20, 2025
Posted by: LovableSamy
[This review was collected as part of a promotion.] I got it as a gift for mother's Day from my beautiful daughter and I just love it because she thought about me and it's the thought that really counts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and innovative
on September 20, 2025
Posted by: Hamhung
[This review was collected as part of a promotion.] The files app and the Samsung Account make thjs phone the best for stayed logged into your phone account while encryption is never compromised. I have complete access to all my original files and it works with my One Drive for Business too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on September 20, 2025
Posted by: Jimmy454
[This review was collected as part of a promotion.] My new phone is 1000% better than my old one. It doesn't shut down without warning or just freeze when needed most. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It freezes sometimes and deletes my contacts somet
on September 20, 2025
Posted by: Bashar
[This review was collected as part of a promotion.] It's alright but not the best for the budget and it also delete the contents when it need sometimes for whatever reason
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hiya Bashar, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share your thoughts with us. If you're experiencing freezing or missing contacts, the Galaxy A16 5G offers features like Smart Switch and Samsung Cloud to help keep your data backed up and secure, while software updates aim to improve system stability and performance. Along with 5G connectivity and a long-lasting battery, the device combines everyday essentials in a compact design. Thank you for your review. We value your choice of Samsung as your go-to brand. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone for the price, but has limited features
on September 20, 2025
Posted by: Golden54
[This review was collected as part of a promotion.] The phone is OK for the price, but it has limited features. i'm not excited about security on the androids overall. Feels a little slow at times when I'm typing and doesn't have good auto correction features. I feel like I restart it quite a bit.
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.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the tablet. Easy to navigate.
on September 20, 2025
Posted by: Kyle54
[This review was collected as part of a promotion.] Love the Galaxy AI really helps me out. Also, I love all the apps that this comes with. Great security fun to play games on too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product efficient
on September 20, 2025
Posted by: Astar80
[This review was collected as part of a promotion.] My Samsung A16 is exceptional for editing pictures, adding text/images, and the high speed of the internet is very convenient. I have plenty of memory which doesn't require me to have to purchase an additional SD card. My Galaxy AI assistant is helpful with retrieving apps, information necessary for my job, as well as fun to customize to benefit my requirements. The camera is dynamic with a wide ranged view of photos that the natural eye may have missed. This product can only get better with time.
Value
5
Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
First time Galaxy user and I am using it for my work phone. Easy to use and works great!
Written by a customer while visiting Samsung US