Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great mobile device.
on September 19, 2025
Posted by: Move2move
[This review was collected as part of a promotion.] Provides great picture and features. Used for work and home life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 5g
on September 19, 2025
Posted by: DaddyBD7591
[This review was collected as part of a promotion.] The galaxy A16 5g is a decent phone I guess, but it's very slow and glitches and freezes often. By far the worst phone I've had in years!!! The galaxy AI feature is a handy tool if you feel the need for it but the major problem is that it's always listening to everything private conversations and everything it's Spyware at it's best.
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hey DaddyBD7591, Thank you for sharing your feedback on your Galaxy A16 5G. We enjoy hearing from our customers and learning from their experiences. If you're experiencing slow performance or freezing, the Galaxy A16 5G includes tools like Device Care and regular software updates to help optimize speed and stability. Please check the link below for tips on keeping your device running smoothly. While this device hasn't yet received the full rollout of Galaxy AI, it still offers many exciting features to enhance your daily use. It also includes Samsung Knox security, which provides multilayered protection for your personal information. Thanks again for being a Samsung customer. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product Great price
on September 19, 2025
Posted by: Bgrob85
[This review was collected as part of a promotion.] Works smoothly and doesn't lag. Very affordable. Galaxy ai is way better than apples version. Great buy and would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 19, 2025
Posted by: Jmaxwell
[This review was collected as part of a promotion.] I use my device ti play games and take alot of picture the gaming is great and my pictures are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has many great features!
on September 20, 2025
Posted by: Happyhuggybear
[This review was collected as part of a promotion.] This phone takes really good pictures, has great sound quality, tap to pay, fingerprint sign on and a huge amount of storage with sd card capabilities. I do wish it had the wireless charging option but it charges really fast when using a fast charger! I have a huge library of games and pictures and am able to sort them into folders so i can easily find them later! I am learning how to use Galaxy AI and i must say its rather interesting so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it. It works great
on September 20, 2025
Posted by: Jmoney
[This review was collected as part of a promotion.] It has Gemini ai i can stream Netflix and all my shows to my tv.i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features.
on September 20, 2025
Posted by: Misfigi
[This review was collected as part of a promotion.] The problem that. I have with the product is the constant issue of my UI is not responding 😑! Other than that I love the phone.
Value
3
Response from Samsung USBy R&R, September 23, 2025
Good day Misfigi, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share it with us. If you're experiencing UI responsiveness issues, Galaxy devices receive regular updates and optimization features to ensure a smooth and enjoyable experience. Along with its vibrant display and key Galaxy features, the A16 5G is designed to deliver reliable performance for everyday use. Thank you for choosing Samsung as your go-to brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love all samsung galaxy devices
on September 20, 2025
Posted by: Submissive
[This review was collected as part of a promotion.] I would recommend to all my friends and family and
Value
5
Written by a customer while visiting Samsung US