Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
great picture quality love this AI product
on September 18, 2025
Posted by: MKKM2014
[This review was collected as part of a promotion.] My galaxy AI 16 has great picture quality, I play games on my phone for rewards and it's the best experience I've had thus far with a smart phone, I couldn't have ask for a better phone to play games on, live stream, and multi task while doing so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance for My Everyday Needs
on September 18, 2025
Posted by: Theluckoflucien
[This review was collected as part of a promotion.] I'm extremely happy with my Galaxy A16 5G. The phone's performance is excellent for how I use it every day. I'm an avid mobile gamer, and the device has no trouble keeping up with my demanding games. The graphics are clear and the gameplay is responsive, which makes for a great experience. For my work, I frequently need to take pictures and videos, and the camera on this phone has been a true standout. The images and footage are consistently sharp and vibrant, which is crucial for my projects. This device seriously integrates into my daily schedule, helping me manage everything from entertainment to professional tasks. The promise of Galaxy AI is particularly exciting, and I can't wait to see how it will further enhance my daily life.
Lucien Falquez
Lucien Falquez
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on September 18, 2025
Posted by: ericreview
[This review was collected as part of a promotion.] Feels great awesomeness ois platform. This is amazing. I can not believe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very reliable phone. Customizable features
on September 18, 2025
Posted by: GALAXYFOLLOWER130
[This review was collected as part of a promotion.] I'm always using my phone to look up.Information on how to customize my phone and do customize apps to work better as well as looking for information to prevent myself from falling victim of identity theft again. Many cool security features to secure passwords and apps to help you get safe in it private browsing. I have a Gmail account that ended up with a ton of trackers fall on it for some reason.And I use the samsung secret browser and blocked twelve thousand trackers and one day. All without seeing one single ad. My personal information was stolen and I have multiple gmails and accounts that the passwords were constantly getting stolen and changed it was an ugly battle for about two weeks and samsung provided me with some extra hopeful software and so did google to combat it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great price, even better battery!
on September 18, 2025
Posted by: RsuperMsi
[This review was collected as part of a promotion.] I can’t help but brag about the battery performance on my Samsung Galaxy A16 5G—this phone is an absolute champ for its price range. During my typical day, I tracked the battery closely, and over a full 8-hour stretch, it only dropped by 22 percent, which honestly puts a lot of pricier phones to shame! I’ve streamed videos, checked social media, handled messages, and never found myself scrambling for a charger before the day was done. It’s such a relief not having battery anxiety, knowing the 5000mAh cell will carry me well into the next day, all while still enjoying the crisp 90Hz display and solid all-around performance. I was even able to play about 6 hours of intense games on a single charge. If battery life is high on the priority list, the A16 5G simply delivers more than expected for what it costs—definitely a decision I’m happy I made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
3 Stars for 3 Bars
on September 18, 2025
Posted by: REAPER
[This review was collected as part of a promotion.] My A15 is risky on the security side. It comes packed full of useless garbage as a result of Google and Samsung both owning patents to the system apps, yet having a contest with each other to see whose apps are better. This bogs the phone down giving users the feeling they are being spied on, and that their phone is never theirs! Permissions are also intusive to the point that system apps are pulled from the playstores without explanation.
Value
3
Response from Samsung USBy R&R, September 23, 2025
Good day Reaper, Thank you for your feedback on the Galaxy A16 5G. We appreciate you taking the time to share your thoughts with us. If you notice moments of lag, the Galaxy A16 5G strikes a balance between core performance and reliable everyday features, allowing you to enjoy entertainment, apps, and connectivity easily. Please consider optimizing your device for better performance. Go to Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Check out the link below for more tips on keeping your device running smoothly. Thanks again for being a Samsung customer. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is my favorite item!
on September 18, 2025
Posted by: Queenkei
[This review was collected as part of a promotion.] I love my Samsung Galaxy A 16 Pro it's the best I I think it's the best phone ever made
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is awsome!! Love it! Easy, great featur
on September 18, 2025
Posted by: Charms
[This review was collected as part of a promotion.] My AI is awesome, very helpful when studying or just when im curious about something. Love the different features and its easy to use, still learning how my phone works but absolutely love it!!!
Value
4
Written by a customer while visiting Samsung US